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Outlook hangs when browsing for attachment
Posted on 2013-06-12
An XP pro machine with Office Pro keeps hanging when browsing out to add an attachment. After clicking to add an attachment, after about the 3rd subfolder you attempt to access, the machine freezes for about a minute (mapped drive and local, doesn't matter). After it's done freezing, you can browse normally.
Troubleshooting found:
- Outlook in Safe Mode works fine. I disabled the Add-Ins in nomal mode, but that did not work.
- In Options>Mail Format, if I uncheck "USE MICROSOFT OFFICE WORD 2003 TO EDIT E-MAIL MESSAGES", it works fine.
I tried to repair, no change. Any suggestions?
Troubleshooting found:
- Outlook in Safe Mode works fine. I disabled the Add-Ins in nomal mode, but that did not work.
- In Options>Mail Format, if I uncheck "USE MICROSOFT OFFICE WORD 2003 TO EDIT E-MAIL MESSAGES", it works fine.
I tried to repair, no change. Any suggestions?
[X]
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3 Comments
As launching Word seems to be the issue, I suggest use WordPad instead.
Word can be quite an overhead for just reading email.
Best performance when using Rich Text - and don't use fancy stationery backgrounds.
Word can be quite an overhead for just reading email.
Best performance when using Rich Text - and don't use fancy stationery backgrounds.
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