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Printers not showing up in Citrix

Posted on 2013-06-12
Medium Priority
Last Modified: 2013-07-17
I have a user who, can usually see all of the network printers when they go to print something in a citrix application (Excel in this case). Now, however, it doesn't show any printers from within the citrix app, but if you try to print from a local program (like notepad) all the printers show up and it works fine. How can I make the printers appear from within the Citrix app again? It used to be working fine.
Question by:Tymetwister
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Expert Comment

by:Sekar Chinnakannu
ID: 39243358
any specific error in event viewer, If possible let me know the citrix version details. also check this article

Expert Comment

ID: 39246563
Just try install all required driver in the citrix server directly and then deleted them on the printer console... then client will redirect .

If still not ok ...then u can map the citrix univeral printer driver to the client 's specific printer driver to see if it work or not. ( the name must be the same as clinet and citrix server ).

Accepted Solution

Tymetwister earned 0 total points
ID: 39283420
It appears rebooting several times fixed it. hmm

Author Closing Comment

ID: 39332612
Rebooting is what fixed it

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