?
Solved

Citrix user session is not transfered between machines

Posted on 2013-06-12
11
Medium Priority
?
479 Views
Last Modified: 2013-07-11
Hello,

A friend of mine, who is using Citrix XA6.5 has very strange problem with sessions. When he logon with user X on machine1 and then he try to log-on again with user X on machine2, the session of Citrix should be normaly handovered/transfered from machine1 to machine2 – this doesn´t work and it creates a new session.

I already checked with him all setups trigers of ICA, Workspace, Citrix Policyes and looks same as we do have it for us it works the handover. But he means handover of users between several PCs doesn´t work and created aditional session.

Does anybody know which settings I have to check and where I can find it?

Regards

insi01
0
Comment
Question by:insi01
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
11 Comments
 
LVL 25

Expert Comment

by:Sekar Chinnakannu
ID: 39243356
Is this issue happened to all users or to specific user?
Check your Web Interface Auto-reconnect settings, Make sure you set to reconnect All
0
 
LVL 11

Expert Comment

by:Venugopal N
ID: 39243563
Is this happen for all the application or for a specific application?
Is session limit for the application is set to have " single instance", if yes remove it and check if the session reconnect for the user.
Also check on the "Auto client reconnect" Policy have default setting.
0
 
LVL 11

Expert Comment

by:Venugopal N
ID: 39243592
Also check if the below hotfix is installed..

http://support.citrix.com/article/CTX129229
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 10

Expert Comment

by:Casey Herman
ID: 39244497
Look in the Web interface and make sure that you have selected under xenapp services sites that you are working with and under change session options check that you have

-Checked the checkbox to "Automatically reconnect to all sessions when users log on"
-select either reconnect to all sessions or reconnect only to disconnected sessions

That should get you going.
0
 

Author Comment

by:insi01
ID: 39256976
Hi casedog21,

the settings are already done, see Citrix Screenshot.jpg.

Any other hint?


Citrix Screenshot
0
 

Author Comment

by:insi01
ID: 39279618
We have found the reason for this behavior:

The authentication profile and the logon point on the CAG werenotconfigured properly.
0
 

Author Comment

by:insi01
ID: 39289740
I've requested that this question be deleted for the following reason:

The given answers didn't give the porper solution. The solution was found by my.
0
 
LVL 11

Expert Comment

by:Venugopal N
ID: 39289741
Can you post the solution, which will helps others.
0
 

Accepted Solution

by:
insi01 earned 0 total points
ID: 39290114
Hi Venurajav,

Yes there were two reasons for that behavior:

1. It was basically possible to connect directly to the WI site by a firewall proxy and thus to bypass the CAG(!), therefore the CAG didn't anything about an established Citrix session.
The CAGis in the DMZ. The WI itself is/was in the LAN.


2. The CAG appliance was not configured properly, because no authentication profile and no logon point were defined.


Ok so far?

insi01
0

Featured Post

Get free NFR key for Veeam Availability Suite 9.5

Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After several days of searching and hunting for limited documentation, I wanted to share this guide to hopefully save someone the hassle of trying to figure this out on their own. I have tested this on Xendesktop 7.1 and PS 4.5 running simultaneous…
#CITRIX #XENDESKTOP #POC #Citrix Studio
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question