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Cannot delete/purge corrupt user mailbox from exchange 2003

Posted on 2013-06-12
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Last Modified: 2013-06-17
Hello.

I have a user mailbox in exchange 2003 that is corrupt. I can't use exmerge on it to remove the emails as exmerge just hangs. I tried deleting the mailbox and purging it through exchange system manager but it just sits there.

how can I delete this troublesome mailbox?

thanks
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Question by:tracyprier
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Expert Comment

by:BurundiLapp
ID: 39243994
This could indicate a problem with your mailbox database, I would run isinteg ( http://support.microsoft.com/kb/182081 ) on the relevant mailbox database to check its integrity and if any issues are found you can use the tool to repair it.

PLEASE ensure you have a full verified backup before using these tools.
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by:Manpreet SIngh Khatra
ID: 39244241
I doubt it would move as well

So my good Option if Ent version is create new DB move all other mailboxes and then simply delete this Mailbox Database files itself.

Or you can even try to disconnect the mailbox and set the Purge Mailbox limit on the Database to 0 days and wait for Online maintenance to delete the Mailbox.

- Rancy
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Accepted Solution

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tracyprier earned 0 total points
ID: 39246025
I found a corrupt mailbox. deleted and recreated it and problem solved
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Author Comment

by:tracyprier
ID: 39246576
I've requested that this question be closed as follows:

Accepted answer: 0 points for tracyprier's comment #a39246025

for the following reason:

I found the answer myself
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by:Manpreet SIngh Khatra
ID: 39246577
Dont mind but in your own initial Statement you mentioned your unable to Delete and it sits there for ever :(

- Rancy
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Expert Comment

by:BurundiLapp
ID: 39246778
Posting the answer would be useful for people who have the same problem in the future!
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Author Comment

by:tracyprier
ID: 39251820
Apologies.

I added the account to my own Outlook then went through and deleted every email. Once the mailbox showed no items and no disk space usage I was able to delete it.
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Expert Comment

by:Manpreet SIngh Khatra
ID: 39253514
Happy to know but its too hard as you werent able to do any task and then it allowed you to add and delete data ..... humm I guess wired things happen in IT only :)

- Rancy
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