Mac profile slow to launch Office Apps
Posted on 2013-06-12
I had a call today. A Mac computer slow to use an app called Egnyte and also very slow to even launch Office 2011 apps.
1) The end user goes to launch Word or Excel from the icons in the tray. Word takes more than a minute to launch. Excel is a little faster but still takes forever.
2) I deleted the preferences for Word
3) I deselected the open previous document option in preferences.
I can't seem to get the apps to launch in less than 30-60 seconds on their own. The end user has several files on her desktop that open instantaneously when I double click them. No Wait whatsoever.
I can launch a word document, a excel file, they come up no problem.
OS 10.7.5 is the version.
I loaded the Office 2011 latest service pack, but still have the performance issues.