• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 664
  • Last Modified:

Irritating pop ups with surveys and news ads with google chrome

I'm getting many surveys, ads, etc. when I run google chrome. It happens every time I load craigslist.com and accuweather.com. How can I eliminate them?
0
pabrann
Asked:
pabrann
1 Solution
 
Paul MacDonaldDirector, Information SystemsCommented:
It's either a browser add-on or a virus.  Uninstall any add-ons you may have for Chrome (coupons, search bars, etc), and/or scan your system with a couple different anti-virus programs.
0
 
rbudjCommented:
Popups can come from your Temporary Internet files. They can also come from installed programs. You could possibly have spyware/malware.

Download, install, and run cCleaner: http://www.piriform.com/ccleaner/download/standard

There is a somewhat complicated way of setting Chrome back to default settings but I recommend uninstalling Chrome, REBOOT, and reinstalling it. Internet Explorer can be Reset in Internet Options under the Advanced tab.

Next download and install Malwarebytes: http://www.techspot.com/downloads.php?action=download_now&id=4716&evp=0a59f9584bb65ce60f8292a3fc06e555&file=1

Run a full scan. If it finds anything you can view the details of the infection. This will show you where the infection lies. Remove the infections. REBOOT.

If you still have popups you may have software installed on your computer that is causing it. Go into Add/Remove programs and browse through the programs. Look at the dates installed. Anything installed recently can be the culprit.
0
 
pabrannPresidentAuthor Commented:
I just finished following your procedures and it appears to have worked.. Thank you  very much
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now