Solved

Irritating pop ups with surveys and news ads with google chrome

Posted on 2013-06-13
3
646 Views
Last Modified: 2013-06-13
I'm getting many surveys, ads, etc. when I run google chrome. It happens every time I load craigslist.com and accuweather.com. How can I eliminate them?
0
Comment
Question by:pabrann
3 Comments
 
LVL 34

Expert Comment

by:Paul MacDonald
ID: 39244427
It's either a browser add-on or a virus.  Uninstall any add-ons you may have for Chrome (coupons, search bars, etc), and/or scan your system with a couple different anti-virus programs.
0
 
LVL 16

Accepted Solution

by:
rbudj earned 500 total points
ID: 39244443
Popups can come from your Temporary Internet files. They can also come from installed programs. You could possibly have spyware/malware.

Download, install, and run cCleaner: http://www.piriform.com/ccleaner/download/standard

There is a somewhat complicated way of setting Chrome back to default settings but I recommend uninstalling Chrome, REBOOT, and reinstalling it. Internet Explorer can be Reset in Internet Options under the Advanced tab.

Next download and install Malwarebytes: http://www.techspot.com/downloads.php?action=download_now&id=4716&evp=0a59f9584bb65ce60f8292a3fc06e555&file=1

Run a full scan. If it finds anything you can view the details of the infection. This will show you where the infection lies. Remove the infections. REBOOT.

If you still have popups you may have software installed on your computer that is causing it. Go into Add/Remove programs and browse through the programs. Look at the dates installed. Anything installed recently can be the culprit.
0
 

Author Closing Comment

by:pabrann
ID: 39245062
I just finished following your procedures and it appears to have worked.. Thank you  very much
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
cloning computer 13 82
How do I disable Microsoft Security Essentials on Win7? 7 56
Copy dir and files with robocopy 2 55
Internet Protocol Security question 3 67
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

805 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question