I have an existing system that handles complaints from the general public (for a large multi-national).
We manually key in about 20,000 complaint per annum.
There are currently 20 different types of FORM that the public could fill in.
I do not want to re-invent the wheel. I wnat the public to enter their complaints via the INTERNET.
Is there any existing off-the-shelf software that I could use to design these forms and accept data on the forms that could then pass the data into my existing system. I need a very professional WEB interface for the general public to use.
Hopefully you can understand my requirement!