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HP 4200 PRINTOUTS BLURRY

Posted on 2013-06-13
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Last Modified: 2013-07-02
HP 4200 printer blurring printouts (see attachment) but only from tray two.  Have replaced the paper feed roller assembly but that did not solve the problem.  Have tried different toner, fuser and transfer roller.  Any thoughts??HP4200-GHOST.pdf
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Question by:lmbotto
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Expert Comment

by:Sam Simon Nasser
ID: 39244668
maybe some toner spilled of near tray2 ... since tray 1 prints normally! ... get a blower and blow off the printer from all around
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Author Comment

by:lmbotto
ID: 39244707
No toner. Cleaned the machine thoroughly would have noticed it when I replaced the feed roller assembly.
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Expert Comment

by:Sam Simon Nasser
ID: 39244820
last thing to think about is the printer drum ... otherwise send it to nearest HP support center to check it
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Expert Comment

by:hdhondt
ID: 39251992
What kind of paper are you using in tray 2? Have you tried putting some of the paper from another tray into tray 2?
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Author Comment

by:lmbotto
ID: 39253146
same paper that is being used in tray one.  Same paper they have been using for a long time.
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Accepted Solution

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lmbotto earned 0 total points
ID: 39281272
I figured it out.  A gear somehow came loose from the the paper feed belt assembly.  which was causing it to not turn properly.  I guess tray one doesn't need it as much as tray two since its not making the turn into the machine.  I have attached a picture of where the gear came loose from.
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Author Closing Comment

by:lmbotto
ID: 39292533
Putting the gear back where it belongs fixed the problem.
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