?
Solved

SBS2011 / Outlook 2007 - no bounce back errors being recieved by SOME users.

Posted on 2013-06-13
3
Medium Priority
?
283 Views
Last Modified: 2013-06-17
We have a single SBS2008 server running exchange 2007. The clients are running Windows V7 Pro and Outlook 2007.

We have around 10 users.

We are finding that a couple of the users do not seem to receive any bounce back errors at all. ie if they miss spell an email etc, the message just dissaprears and does not alert the user.

All of the other users seem to get notiffications OK.

Unfortunately, those that do not receive error notiffications are the main mail users!

Can anyone advise how we can trap and resolve this rather strange problem?

Many thanks.
0
Comment
Question by:nigelbeatson
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 30

Accepted Solution

by:
Randy Downs earned 2000 total points
ID: 39244936
They could be filtering the email to junk or another folder. Also they could block the sender which puts the email in Deleted.

If you save the email on the server, you can check it via webmail to see if the messages are getting there in which case, it's something in the client.
0
 
LVL 11

Expert Comment

by:James Hodge
ID: 39244985
I would say Junk / filtering of some sort at the Outlook client is causing this.
0
 

Author Closing Comment

by:nigelbeatson
ID: 39252764
Thanks to all
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses
Course of the Month13 days, 7 hours left to enroll

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question