jbotts
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MS Word crashes
I created a file in MS Word 2007 with multiple insertions of .jpg files made from screen shots. They are not linked. When opening the document (on one machine) in the 2010 version, Word crashes and states it has to make repairs. Despite repairs, the document still does not display and MS Word crashes. I disabled all add-ins, but the problem persists. I am able to open the document on a different machine which has the 2010 version, so it seems to be only one machine. The defective machine will open other documents with no problem.
ASKER
Document was saved as .docx to begin with, as it was made in 2007. I don't know how to check the logs. I have not reinstalled, though in the MS Forums others had tried that with no result.
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ASKER
The reinstall did not work. The problem seems to be confined to a single file and a single machine. When opening the file, MS Word "repairs" the file and then crashes. It saves a repaired version of the file, but when opening the repaired version of the file it too causes a crash of MS Word.
did you check logs if some error related to MS Word is written in the time crash happens?
did you try to reinstall office on that machine?