Improve company productivity with a Business Account.Sign Up

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 458
  • Last Modified:

Cloud Help Desk Software

Hi, i'm looking for free or dirt cheap help desk ticketing software that has a knowledge base built in (like a wiki for each customer). I like spiceworks, but I don't like that its not cloud based. Any suggestions?
1 Solution
Joe Winograd, Fellow&MVEDeveloperCommented:
I recommend looking at Zoho Support:

They do have a Free version, but it's limited to 25 requests/day and 10 solution folders. If that works for you, great; but if not, even their Professional version is reasonably priced (maybe not dirt cheap, but very reasonable):

It is cloud-based with a customizable web portal and also has a KnowledgeBase.

While you're at it, you may want to look at their cloud-based CRM product, which I think is terrific:

It also offers a Free version and a reasonably price Professional version:

It is extremely customizable. Regards, Joe
Have a look at A Comprehensive Guide to Help Desk Software Solutions:

best one out there are

the free one is
Cobra25Author Commented:
thanks guys i will check them out
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now