Link to home
Start Free TrialLog in
Avatar of hej613
hej613

asked on

Cannot connect to Lync server on same network

We just went to Lync server but I am not able to connect the error message states the following:

Cannot Sign in To Lync
Cannot sign in because the server is temporarily unavailable. If the problem continues please contact your support team.

Trouble is that my support team does not know what is wrong with my account.
I am on a Win7 workstation and installing the 64 bit version with full admin rights
Does anyone have any ideas why just a few of us on the network are not able to connect??
Thanks
Avatar of Amit
Amit
Flag of India image

Ask your admin to check advance setting for lync client and check if username is set properly...also ask them to remove and reinstall lync again with all patches and try again.
Avatar of hej613
hej613

ASKER

Thanks so much for the reply. I am at a loss because my co-workers are up and running and I am just running...
I've sent my admin a screen shot etc.  He has not responded and I find this little issue is consuming my day. There are 2 or 3 other users on the domain having the same problem but I would like to know what the hold up is on my workstation. I just know this is going to come up again and again. We just this week went from Lotus Notes 8.5.1 with sametime to Outlook.

He says he has the server up to date with patches and he has checked the advance settings. Any other advice?
ASKER CERTIFIED SOLUTION
Avatar of Amit
Amit
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of hej613

ASKER

Thank you soooo much. Turns out we checked AD and my name did not match. I appreciate your quick response and your oh so helpful advice. I am going to turn my co-worker on to EE.
hej613
Great:)