asked on

Adobe Acrobat 9 Pro

I've been using my Adobe Acrobat pro 9 and it has now stopped printing any call outs , text boxes , etc. that I am adding to the documents I am creating. It all shows on the document when viewed on the monitor before and after saving the document, but does not appear in the print preview window and fails to print on any of my printers.

I assume some setting has be inadvertently altered or changed but I have not been able to identify what is causing the problem.

Can someone show me the error of my ways?

Mohammed Rahman

Known bug in Adobe.

Please run the patch from the link below to get this issue fixed.
http://kb2.adobe.com/cps/891/cpsid_89178/attachments/AcrobatPatchApplication.exe

~Courtesy: http://forums.adobe.com/thread/792057

rwhII

ASKER

I have downloaded the patch at >http://kb2.adobe.com/cps/891/cpsid_89178/attachments/AcrobatPatchApplication.exe<, restarted my desktop and attempted to print the .pdf with the mark-up data.

The Text boxes and tags still do not print when the document is printed. They print correctly when printed with Adobe Reader X.

rwhii

ASKER CERTIFIED SOLUTION

ded9

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rwhII

ASKER

I've requested that this question be closed as follows:

Accepted answer: 0 points for rwhII's comment #a39246655

for the following reason:

That did it! Thank you very much

rwhii

rwhII

ASKER

Question: I accepted Ded9's solution. It did solve my problem. The comment above states that I requested the question be closed (0 points). I want the full 400 points to be awarded to Ded9's successful solution. What did I need to do to make that happen?

Thanks,

rwhii

ded9

You need to accept and answer...you closed the question without accepting the answer

Ded9

ded9

User does not know how to close the question

Check how to accept answer.

http://support.experts-exchange.com/customer/portal/articles/608621

You can also click on request attention on the top of this question so that a moderate can assist you.

Ded9

ded9

User does not know how to close the question

rwhII

ASKER

Okay, that was unintentional. I intended accept the solution and thought I did.
rwhii

ded9

Glad to know your issue is fixed. Thank You rwhII :)

Ded9

rwhII

ASKER

Thank you Ded9.

Have I successfully responded to and closed this question? Sorry for any confusion I may have caused. The solution was sincerely appreciated.

rwhii

ded9

No problem rwhII :) Thank You for the points.

Ded9