?
Solved

Malware stole my Ability to change User Account Control Settings

Posted on 2013-06-13
6
Medium Priority
?
469 Views
Last Modified: 2013-07-13
Windows 7 home premium, all patches applied. with Norton Internet Security.

I removed the Virus with Combofix and double checked with Housecall.trendmicro.com

I have found that when I attempt to change the

" Change User Account Control Settings " in the User Accounts in Control panel

I get a blank window that pops up then closes....

How can I fix this so I can have a choice to turn it on and off.

Cjoego
0
Comment
Question by:Joseph Salazar
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 20

Expert Comment

by:strivoli
ID: 39246744
Change settings directly on the registry. See http://msdn.microsoft.com/en-us/library/cc232771.aspx for further details.
0
 
LVL 10

Expert Comment

by:Sam Simon Nasser
ID: 39246796
if you have windows live toolbar or any other toolbar, remove them
0
 
LVL 24

Accepted Solution

by:
aadih earned 2000 total points
ID: 39247603
Create a new user profile, and see if this happens on that profile also.
0
Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

 
LVL 56

Expert Comment

by:McKnife
ID: 39254742
I support the 2nd-profile-idea, you should enable and use the account "administrator" for that. If that does not help, you might reset the OS security settings by doing a repair installation (called in place upgrade) by inserting the windows 8 DVD into your running windows and selecting "upgrade".
0
 

Author Comment

by:Joseph Salazar
ID: 39270256
Will Try 2nd Profile Tomorrow
0
 

Author Closing Comment

by:Joseph Salazar
ID: 39323666
2nd Profile Works
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Cyber News Rundown brings you the latest happenings in cyber news weekly. Who am I? I’m Connor Madsen, a Webroot Threat Research Analyst, and a guy with a passion for all things security. Any more questions? Just ask.
Check out the latest tech news, community articles, and expert highlights in August's newsletter.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
Suggested Courses
Course of the Month11 days, 1 hour left to enroll

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question