Solved

Outlook 2010 still trying to connect to old CAS server.

Posted on 2013-06-13
2
1,310 Views
Last Modified: 2013-07-03
Hi,

I have uninstalled a cas server. The Outlook is still trying to connect to the removed CAS server.

Is there a way for user Outlook to autoconnect to the new CAS server without recreating the user profile.

Rpcclientaccessserver has been changed to the new CAS.
My exchange is 2010 sp1
0
Comment
Question by:artcrest
2 Comments
 
LVL 10

Expert Comment

by:Senthil Kumar
ID: 39246786
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39248282
Short answer - no.
You need to repair the Outlook profile, which is a manual configuration. That will force a full autodiscover process to take effect.
Microsoft state that Autodiscover should kick in to redirect the client in this scenario, but as you ahve found, more often than not this doesn't work.

You should have configured an RPC CAS Array, not just change the RPC Client Access Server to another server. Then if this happens again you can just move the DNS record.

What you should have done is:
1. Deploy RPC CAS Array, including DNS entry and the modification on the database.
2. Repair all Outlook profiles so they are using the CAS Array entry.
3. Then move the CAS Array DNS entry to the new server.
4. ONLY then remove the old CAS server.

If the old server has gone completely, and I mean completely, so not in the domain at all, then you can try setting up an entry in DNS for the old server name pointing to the new server. That might help.

Also, Exchange 2010 SP1 is very old and no longer supported. You should upgrade to Exchange 2010 SP2 or preferably SP3. Although that upgrade will not help with this problem.

Simon.
0

Featured Post

How does your email signature look on mobiles?

Do your employees use mobile devices to reply to emails? With mobile becoming increasingly important to the business world, it is in your best interest to make sure that your email signature looks great across all types of devices.

Join & Write a Comment

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now