Solved

Cannot open webmail

Posted on 2013-06-14
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Last Modified: 2013-06-19
Hi,

We are not able to open an external webmail from inside. the setup is LAN --> Fortigate 111c --> WAN. i can see port 2095 connection established when i ran tcpview. pls refer attached screenshot of tcpview. i couldnt find any rules in firewall blocking webmail access. please help.

thanks in advance
Capture.JPG
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Question by:Virtue5
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LVL 19

Expert Comment

by:strivoli
ID: 39246924
Does it work with FF or Chrome? If it works, try using IE's Compatibility View.
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Author Comment

by:Virtue5
ID: 39246946
It is not a browser issue, i tried chrome, ff and ie in vain.
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LVL 19

Expert Comment

by:strivoli
ID: 39246957
Please post the webmail URL.
Disable Kaspersky and try. WARNING: remember to re-enable after the test is over!
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Accepted Solution

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Virtue5 earned 0 total points
ID: 39247915
Solved the issue by adding a policy routing for pots 2095 and 2096 in firewall.
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Author Closing Comment

by:Virtue5
ID: 39258810
This has been solved by myself.
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