Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Cannot open webmail

Posted on 2013-06-14
5
Medium Priority
?
577 Views
Last Modified: 2013-06-19
Hi,

We are not able to open an external webmail from inside. the setup is LAN --> Fortigate 111c --> WAN. i can see port 2095 connection established when i ran tcpview. pls refer attached screenshot of tcpview. i couldnt find any rules in firewall blocking webmail access. please help.

thanks in advance
Capture.JPG
0
Comment
Question by:Virtue5
  • 3
  • 2
5 Comments
 
LVL 20

Expert Comment

by:strivoli
ID: 39246924
Does it work with FF or Chrome? If it works, try using IE's Compatibility View.
0
 

Author Comment

by:Virtue5
ID: 39246946
It is not a browser issue, i tried chrome, ff and ie in vain.
0
 
LVL 20

Expert Comment

by:strivoli
ID: 39246957
Please post the webmail URL.
Disable Kaspersky and try. WARNING: remember to re-enable after the test is over!
0
 

Accepted Solution

by:
Virtue5 earned 0 total points
ID: 39247915
Solved the issue by adding a policy routing for pots 2095 and 2096 in firewall.
0
 

Author Closing Comment

by:Virtue5
ID: 39258810
This has been solved by myself.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you put your credit card number into a website for an online transaction, surely you know to look for signs of a secure website such as the padlock icon in the web browser or the green address bar.  This is one way to protect yourself from oth…
How to fix a SonicWall Gateway Anti-Virus firewall blocking automatic updates to apps like Windows, Adobe, Symantec, etc.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…
Suggested Courses

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question