Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 281
  • Last Modified:

domain registration

I can't receive any email suddenly, guessing something wrong with the mx or domain registratio.

Using whois and check my domain, my company domain is still on GoDaddy.

However, when I issue the nslookup -q=any xxxx.com

Server:  UnKnown
Address:  192.168.43.1

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to UnKnown timed-

Hence, I can't check any information further. Any idea ? What's the possible for this ?

Tks
0
AXISHK
Asked:
AXISHK
  • 3
  • 2
1 Solution
 
BurundiLappCommented:
Can you check your MX records with this: http://www.mxtoolbox.com/SuperTool.aspx

Have you verified your DNS server setup on the workstation/server you are trying the nslookup command from?
0
 
AXISHKAuthor Commented:
The DNS on my workstation is setup properly as I can resolve other domain without any problem.

Will GoDaddy provide the DNS, or it is provided by our telco ?

Will there be a issue that the DNS is host by the telco ? On the GoDaddy registration, there are four dns server ns1.mydomain.com, ns2.mydomain.com, ns3.mydomain.com and ns4.mydomain.com where mydomain is my company domain.

Ping each server but none of them reply with IP address. Any idea ?

Tks
0
 
BurundiLappCommented:
Do you see ns1.mydomain.com on the godaddy control panel or have you substituted mydomain.com for your actual domain name?

I'm not a godaddy user so I'm not familiar with their control panel, does it have any tickboxes for anything like 'use godaddy's DNS servers' ?

If you go to this URL: http://network-tools.com/default.asp?prog=dnsrec&host=xxx.com (replacing xxx.com with your email domain ) does it show the same DNS servers as shown on the godaddy control panel, if so what are they?
0
 
AXISHKAuthor Commented:
I can't access the godaddy account as it was registred by another department.

For the registration lookup, it should ns1 - ns4.mydomain.com,

Pinging the NS server but it doesn't return with the IP address.

Will that be the DNS problem ?

Tks
0
 
BurundiLappCommented:
If it is literally 'ms1.mydomain.com' then that is a placeholder DNS name and it won't actually exist, whoever can manage the godaddy account for you needs to set actual DNS servers, a quick google suggests the godaddy provided DNS servers should end with 'domaincontrol.com'.

So yes it does like a DNS issue.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now