Solved

Email Piping with Exchange2010

Posted on 2013-06-14
2
1,434 Views
Last Modified: 2014-01-22
Hi,

I'm working on a helpdesk solution "OSTicket".
This solution offerd an option to create ticket by an email.

I would like set up this options with an exchange 2010 mail server but i have no idea to do that.

The php script is already done but i don't know how to use it with exchange 2010.

Osticket run on Linux debian server without SMTP relay. i have to add one ?
I need to add receive connector on exchnage 2010 ?

Thanks for your help.
N.B
0
Comment
Question by:dimsi
  • 2
2 Comments
 
LVL 42

Accepted Solution

by:
Amit earned 500 total points
ID: 39247803
You mean to say, if someone send's an email to ticketing tool, it will convert that into ticket. If yes, then you might need to create one send connector and point it to your OSticket tool.

In send connector specify the address space for linux, it could be like osticket.com
0
 
LVL 42

Expert Comment

by:Amit
ID: 39247815
I also suggest to contact product vendor for OS ticket. Ask them how to setup email ticketing option.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In-place Upgrading Dirsync to Azure AD Connect
Learn how to match and substitute tagged data using PHP regular expressions. Demonstrated on Windows 7, but also applies to other operating systems. Demonstrated technique applies to PHP (all versions) and Firefox, but very similar techniques will w…
This video discusses moving either the default database or any database to a new volume.

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question