Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

How can I control the file download method in IE or FireFox

Posted on 2013-06-14
4
Medium Priority
?
406 Views
Last Modified: 2013-07-02
We had Satellite broadband installed specifically for downloading large files (we use a standard ADSL line for everything else due to the latency issues).

We are achieving download rates of 15Mbps on nearly all websites (HTTP download) except for one specific website which only achieves 3.6Mbps. This is the most important one we use for downloading updates to our software.

I don't think it's a problem with that website as I can download the same file from the same website at home on my Virgin fibre in 6 minutes (about 19Mbps).

The only logical explanation is that the download method used on that site is different from the others somehow. I am guessing that it is sending some data then requesting a CRC or something back. The latency on the satellite link is 800mS so the turnaround time is huge which results in a 30min download time. I can download the same size file from a different website in 7 minutes.

We are using IE10 on a new Win7 machine connected directly to the Sat modem (SurfBeam 2 modem) so no network issues to worry about.

Is there a way to change the download method used on that site by IE10 (I cannot find any way to change the download file method in IE) or would a different browser make a difference.

Hope this all makes sense.
0
Comment
Question by:CNC-Guy
  • 2
4 Comments
 
LVL 84

Assisted Solution

by:David Johnson, CD, MVP
David Johnson, CD, MVP earned 250 total points
ID: 39248107
that is part of the tcpip protocol.. the sending of packets and the window size and the reception of acknowledgements http://en.wikipedia.org/wiki/Transmission_Control_Protocol#Flow_control

You may have to modify your MTU. TCP Tuner http://www.dslreports.com/drtcp
0
 

Author Comment

by:CNC-Guy
ID: 39248182
OK, I understand and will try that. But why is it slow just on that one website?
Tim
0
 
LVL 84

Accepted Solution

by:
Dave Baldwin earned 250 total points
ID: 39248435
That latency combined with other network configurations can lead to what you are seeing.  The connection thru the satellite follows a different path thru different networks than your fiber connection  Chances are the cross-connection between networks is one of the problems.  Try running 'tracert' from the command line to see what kind of delays you're encountering at both locations.  You will probably find that most of the servers in the paths are different.
0
 

Author Closing Comment

by:CNC-Guy
ID: 39293072
I cancelled the satellite contract as it did not work no matter what I set my MTU to and tracert timed out every time I ran it so never did get a full route.

I complained to the ISP and to the web host but neither one came back with any response.
My advice would be don't use satellite broadband for business use.

It was fine on our ADSL line.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Suggested Courses
Course of the Month12 days, 12 hours left to enroll

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question