Simon Chen
asked on
keep getting email from My website VPS from NetworkSolutions
hi, our Website host VPS keep sending email to my outlook since last week , any idea to shut it off
the whole story is I bought a new VPS and pay $250 for them to do the update for their request, but they said it need more money to do the update after couple days, so I cancel it. but since I sign the contract with them , I started to get this email. I did contact to them ask them to shut it off, but they said nothing got changed. please help.
detail email info:
sending from
subject: Cron <drweb@03386b6> /opt/drweb/update.pl
Dr.Web (R) update details:
Update server: http://update.us.drweb.com/unix/500
Update has begun at Fri Jun 14 10:19:02 2013 Update has finished at Fri Jun 14 10:19:05 2013
Following files has been updated:
/var/drweb/bases/drwtoday. vdb
/var/drweb/bases/dwntoday. vdb
/var/drweb/bases/dwrtoday. vdb
/var/drweb/updates/timesta mp
the whole story is I bought a new VPS and pay $250 for them to do the update for their request, but they said it need more money to do the update after couple days, so I cancel it. but since I sign the contract with them , I started to get this email. I did contact to them ask them to shut it off, but they said nothing got changed. please help.
detail email info:
sending from
subject: Cron <drweb@03386b6> /opt/drweb/update.pl
Dr.Web (R) update details:
Update server: http://update.us.drweb.com/unix/500
Update has begun at Fri Jun 14 10:19:02 2013 Update has finished at Fri Jun 14 10:19:05 2013
Following files has been updated:
/var/drweb/bases/drwtoday.
/var/drweb/bases/dwntoday.
/var/drweb/bases/dwrtoday.
/var/drweb/updates/timesta
ASKER
do you familiar Networksolutions VPS? where I can run it?
Try this. Their example is to run a cron job. In your case, you want to suspend or remove the task referred to in your email - Cron <drweb@03386b6> /opt/drweb/update.pl
https://www.goeasycloud.com/manage/knowledgebase/article/840/set-up-a-cron-job-with-network-solutions/
https://www.goeasycloud.com/manage/knowledgebase/article/840/set-up-a-cron-job-with-network-solutions/
To run the cron job on Network Solutions:
1. log into you account
2. Go to the "Webhosting" tab
then to the "Configurations" tab
then to "Scheduled Tasks" tab
3. Click on "Add a task" and in the "Program file:" field put in:
wget -O - http://www.Your_domain_name/cron.php
4. Set it up to run every hour and click "Save".
ASKER
but after I go to scheduled Tasks and didn't find anything task in the list.
Then it's something they have scheduled on their end. You probably don't have the permission to stop it. If they won't or can't kill it on their end, you might consider moving to a new host.
Since you are still getting the emails it's obviously trying to run.
Since you are still getting the emails it's obviously trying to run.
You can find VPS hosting at a number of hosts like Go Daddy. If they can't fix your problem then you should cancel & request a refund.
They could even start up a new VPS on Network Solutions.
http://www.godaddy.com/hosting/vps-hosting.aspx
They could even start up a new VPS on Network Solutions.
http://www.godaddy.com/hosting/vps-hosting.aspx
ASKER
oh, I found something under user name Root schedule:
which one should I stop it?
S Min H DM M DW Command
0 1 * * 1 /usr/local/psa/libexec/mod ules/watch dog/cp/sec ur-check
0 1 * * 1 /usr/local/psa/libexec/mod ules/watch dog/cp/sen d-report weekly
0 3 * * 7 /usr/local/psa/libexec/mod ules/watch dog/cp/cle an-reports
10 1 * * * /usr/local/psa/libexec/mod ules/watch dog/cp/cle an-sysstat s
13,28,43,58 * * * * /usr/local/psa/admin/sbin/ backupmng >/dev/null 2>&1
15 1 * * * /usr/local/psa/libexec/mod ules/watch dog/cp/pac k-sysstats day
15 1 * * 1 /usr/local/psa/libexec/mod ules/watch dog/cp/pac k-sysstats week
15 1 1 * * /usr/local/psa/libexec/mod ules/watch dog/cp/pac k-sysstats month
15 1 1 * * /usr/local/psa/libexec/mod ules/watch dog/cp/pac k-sysstats year
20 1 * * * /usr/local/psa/libexec/mod ules/watch dog/cp/cle an-events
10 tasks total
which one should I stop it?
S Min H DM M DW Command
0 1 * * 1 /usr/local/psa/libexec/mod
0 1 * * 1 /usr/local/psa/libexec/mod
0 3 * * 7 /usr/local/psa/libexec/mod
10 1 * * * /usr/local/psa/libexec/mod
13,28,43,58 * * * * /usr/local/psa/admin/sbin/
15 1 * * * /usr/local/psa/libexec/mod
15 1 * * 1 /usr/local/psa/libexec/mod
15 1 1 * * /usr/local/psa/libexec/mod
15 1 1 * * /usr/local/psa/libexec/mod
20 1 * * * /usr/local/psa/libexec/mod
10 tasks total
ASKER CERTIFIED SOLUTION
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ASKER
thanks ,under drweb user, I found this task, should I just stop it is OK?
yes
ASKER
very good help,better than networksolutions suck technician by far!!!!
Note that you may want drweb updates since it's anti-virus - http://www.drweb.com/?lng=en
The best solution is to change the updates from emailing you. Stopping the cron job should get rid of your emails though.
http://forum.parallels.com/showthread.php?100865-Dr-web-cron-emails-every-hour
The best solution is to change the updates from emailing you. Stopping the cron job should get rid of your emails though.
http://forum.parallels.com/showthread.php?100865-Dr-web-cron-emails-every-hour
Turn off the Cron Summary in the file /etc/drweb/drweb32.ini
# Enables output of update session log to stdout.
CronSummary = no
If you don't have access then they will need to do this for you.
http://www.unix.com/shell-programming-scripting/30097-suspend-cron-job-temprory.html
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