Need to install Outlook; lost disk; have key code

Posted on 2013-06-14
Medium Priority
Last Modified: 2013-06-16
I purchased Outlook 2010 and installed it on my laptop, now I want to put it on my desktop and sync them; but I can't find my original disk, and I don't want to pay for it again.

I have the Key code that I used when I installed it on my laptop.  Can I use the files in the program folder on the laptop to install it on my desktop; then initiate it with my key code?

Can I dl a "trial version" from somewhere, run it, then initiate it using my key code?
Question by:mikecox_
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Accepted Solution

aadih earned 1600 total points
ID: 39249360
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Assisted Solution

Frosty555 earned 400 total points
ID: 39249382
If you look around you can find installers for Office 2010. Here's a list:


The "Single Image" installers contain every version of Office - Home & Student, Home & Business, Professional etc, and it just installs whichever one is appropriate depending on the key you put in at install time.

You probably want specifically the Microsoft Office 2010 x86 Single Image (English USA) w/ SP1 installer.

Direct link:

These are not pirated or cracked... you need a legitimate license key to install Office. Also be aware that you're one key to office is intended to be activated on *one* computer, only.

Author Comment

ID: 39250382
I have my 2010 Office disk.  With 2007 I purchased Outlook separately, maybe the reason I can't find the 2010 Outlook disk is because this time I didn't purchased it separately; I just thought I did /-:

Maybe all I need to do is install Outlook from my 2010 Office disk; but here's the rub, there is an x (unavailable) next to Outlook.  If I change the option will it become available?

Which option do I choose? Office optionxs
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LVL 24

Assisted Solution

aadih earned 1600 total points
ID: 39250391
It's because you may have an earlier version of Office installed.  Office allows only one version of Outlook installed.  So in order to upgrade Outlook, you must uninstall the previous version(s) of Outlook, i.e., 2003, 2007 first.  Save your pst file before doing that. It's also recommended to use Microsoft Fix It to uninstall Office (< http://support.microsoft.com/kb/971179 >).

Now install Office 2010 and the red check-mark on Outlook will be gone.

Author Comment

ID: 39250412
39249382 Frosty

I have my Student version "Backup Disc; Not for resale" of Office 2010 but I can't remember which computer I installed it on.

I have 2 different Product ID's. Wouldn't the product ID be the same if I'd used this disk to install Office on both machines?  And are you certain about only one machine?  Most  developers allow for a second machine; since almost everyone a second.

How can I tell which machine I installed this on?
Desktop 10707
Laptop   10621
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Assisted Solution

aadih earned 1600 total points
ID: 39250420
Open Outllok (or Word) -> File -> Office Account.  Note what does the activation show (on both computers)?

You can also find and download key finders (Belarc Advisor will do) to determine which key is installed on which computer.

Author Closing Comment

ID: 39251738
Lots of good responses; helped me sort out the problem and find a solution. Thanks
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Expert Comment

ID: 39251742
Great.  You got it working.  :-)

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