?
Solved

Need to install Outlook; lost disk; have key code

Posted on 2013-06-14
8
Medium Priority
?
1,088 Views
Last Modified: 2013-06-16
I purchased Outlook 2010 and installed it on my laptop, now I want to put it on my desktop and sync them; but I can't find my original disk, and I don't want to pay for it again.

I have the Key code that I used when I installed it on my laptop.  Can I use the files in the program folder on the laptop to install it on my desktop; then initiate it with my key code?

Can I dl a "trial version" from somewhere, run it, then initiate it using my key code?
0
Comment
Question by:mikecox_
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 24

Accepted Solution

by:
aadih earned 1600 total points
ID: 39249360
0
 
LVL 31

Assisted Solution

by:Frosty555
Frosty555 earned 400 total points
ID: 39249382
If you look around you can find installers for Office 2010. Here's a list:

http://www.heidoc.net/joomla/technology-science/microsoft/18-office-2010-direct-download-links

The "Single Image" installers contain every version of Office - Home & Student, Home & Business, Professional etc, and it just installs whichever one is appropriate depending on the key you put in at install time.

You probably want specifically the Microsoft Office 2010 x86 Single Image (English USA) w/ SP1 installer.

Direct link:
http://msft.digitalrivercontent.net/office2010/X17-75058.exe

These are not pirated or cracked... you need a legitimate license key to install Office. Also be aware that you're one key to office is intended to be activated on *one* computer, only.
0
 

Author Comment

by:mikecox_
ID: 39250382
I have my 2010 Office disk.  With 2007 I purchased Outlook separately, maybe the reason I can't find the 2010 Outlook disk is because this time I didn't purchased it separately; I just thought I did /-:

Maybe all I need to do is install Outlook from my 2010 Office disk; but here's the rub, there is an x (unavailable) next to Outlook.  If I change the option will it become available?

Which option do I choose? Office optionxs
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 24

Assisted Solution

by:aadih
aadih earned 1600 total points
ID: 39250391
It's because you may have an earlier version of Office installed.  Office allows only one version of Outlook installed.  So in order to upgrade Outlook, you must uninstall the previous version(s) of Outlook, i.e., 2003, 2007 first.  Save your pst file before doing that. It's also recommended to use Microsoft Fix It to uninstall Office (< http://support.microsoft.com/kb/971179 >).

Now install Office 2010 and the red check-mark on Outlook will be gone.
0
 

Author Comment

by:mikecox_
ID: 39250412
39249382 Frosty

I have my Student version "Backup Disc; Not for resale" of Office 2010 but I can't remember which computer I installed it on.

I have 2 different Product ID's. Wouldn't the product ID be the same if I'd used this disk to install Office on both machines?  And are you certain about only one machine?  Most  developers allow for a second machine; since almost everyone a second.

How can I tell which machine I installed this on?
 
Desktop 10707
Laptop   10621
0
 
LVL 24

Assisted Solution

by:aadih
aadih earned 1600 total points
ID: 39250420
Open Outllok (or Word) -> File -> Office Account.  Note what does the activation show (on both computers)?

You can also find and download key finders (Belarc Advisor will do) to determine which key is installed on which computer.
0
 

Author Closing Comment

by:mikecox_
ID: 39251738
Lots of good responses; helped me sort out the problem and find a solution. Thanks
0
 
LVL 24

Expert Comment

by:aadih
ID: 39251742
Great.  You got it working.  :-)
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question