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Quickbooks

Posted on 2013-06-14
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Last Modified: 2013-06-14
Hi Experts,

I have a client with a Quickbooks 2006 file. I need to update to the new version Quickbooks 2012/2013 New Zealand version. I am new to Quickbooks.so be gentle.
How can I do this please?
Olaf
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Question by:Olaf De Ceuster
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LVL 99

Expert Comment

by:John Hurst
ID: 39249387
Copy the file (company.QBW) to a local directory on the machine that has QuickBooks 2013. Make sure you do not delete the original file.

Open QuickBooks and close any open company (but do not close QuickBooks). In QuickBooks, File, Close Company will close any open company and leave QB running.

Now you see a large center Window in QB. From that window, choose Open a Company and then in the navigation window that opens (standard Windows) navigate to the folder where you placed the .QBW V2006 file.  Click on Open.

At that point, QB should try to convert the file to the new version. Follow the prompts (they are simple) and see if the file converts. It should unless something is wrong with it.

.... Thinkpads_User
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LVL 22

Author Comment

by:Olaf De Ceuster
ID: 39249419
Thanks but it says that because the old file is 2006 It needs to be upgraded to the 2007/2008 version first. I also says to install a version of 2007/2008 first to do this and to get that version from the:"Quickbooks 2012/13 upgrade resourse CD" which I can't find (Did not come with the full version bought?). Since I am currently in Vanuatu doing this installation I can't ring support (only a 1800 number available... useless over here).
Do you know where I can download that CD please?
Olaf
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Accepted Solution

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John Hurst earned 2000 total points
ID: 39249428
I wasn't certain. Some older QB files need an intermediate upgrade to get to a much newer version. I have seen that with files earlier than V2006 and since then, I have required my clients to keep up to date to avoid these issues.

I think you will have to contact Intuit Support to do this upgrade because it is so old. They should be able to provide you with the resource CD. Their normal download links are just for the current product.

On this link below, there is an email support link. In the absence of 1-800 service, you will need to email them. You do need V2008 to be able to do a conversion.  That time frame is when Intuit converted from flat file to database client server. That is why the intermediate step.

http://www.intuit.ca/about-intuit-canada/contact-intuit-customer-service.jsp

You might see a different link in your geographic area.

.... Thinkpads_User
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LVL 22

Author Comment

by:Olaf De Ceuster
ID: 39249443
Thanks again. I downloaded a trial version for 2007/2008 and managed to restore a file to that level. Am now updating to 2013. Fingers crossed.
Will let you know.
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LVL 22

Author Comment

by:Olaf De Ceuster
ID: 39249465
Thanks It Worked!!
So answer is: Download trial version (2007-2008) first.

Olaf
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LVL 22

Author Closing Comment

by:Olaf De Ceuster
ID: 39249467
Thanks for the guidance.
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