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BES Express and removing a old Exchange 2003

Posted on 2013-06-14
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Last Modified: 2013-06-23
I install a BES Express 4.1 with my exchange 2003 and few years after I install Exchange 2010. Before moving my BlackBerry users from exchange 2003 to exchange 2010 I delete my BES Express 4.1 and install a BES Express 5.0 then move my BB users to exchange 2010 and add manually all my users to my new BES Express 5.0 asking my users to make a new activation. Everything works fine for years until I removed my Exchange 2003 two days ago. Since no users are able to synchronize their BB. I delete and recreate the users on BES Express server nothing happen. When I try to activate a user  I receive a mail from Rim saying
“This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server” but the activation fail. Probably there is a link with my old exchange 2003. But where? The bbsrptest.exe said I am OK
Any idea.
Thanks you
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Question by:mfecteau
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Expert Comment

by:Manpreet SIngh Khatra
ID: 39249827
Where is the BES account ?
Does it has rights over Database and Users ?
Check if the SRP connection from your current BES server is successful
You can also try the BBSRPTest.exe
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB02068&sliceId=2&cmd=displayKC&docType=kc&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl

- Rancy
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39249970
Sounds like either the BESADMIN account isn't in the right place, or the profile hasn't updated correctly.

Login to the server with BES installed as BESADMIN.
Then recreate the MAPI profile:
http://www.blackberry.com/btsc/KB10285

You should ensure that the permissions are correct in Exchange for BES - these are outlined in the deployment guide.

Simon.
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Accepted Solution

by:
mfecteau earned 0 total points
ID: 39258117
I think I found a solution but I am not sure because I didn't try it. My BES server is on Windows server 32 bits and I thind I should reinstall every thing on a new Windows server 2008 64 bits. Instead we choose to quit all BlackBerry stuff and we bought IPhone....
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Author Closing Comment

by:mfecteau
ID: 39269117
Because we decide to buy IPhone
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