Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 375
  • Last Modified:

IE on XP doesn't work

The problem with IE is that when I open it, regardless of what home page I have set, I just get a blank white screen.  If I type a website into the address bar I get an error message that says "http://whateverwebsite.com is currently unavailable.  ALL OTHER BROWSERS WORK FINE.  I have already tried to following...
1) reset all IE settings.
2) uninstall 8 and reinstalled 8.  uninstalled 8 again and reinstalled IE 7.
3) installed all windows updates
4) uninstalled all anti-virus and malware software AFTER SCANNING FOR THREATS.
5) reregistering all the dll files recommended by ms kb 902932.
6) run the command netsh winsock reset
7) tried IE logged in as a different user, same results
8) tried to run sfc /scannow but it won't let me.  I think it's because I don't have the exact xp cd used to install the os.

Thank You.
0
PCGalOfCal
Asked:
PCGalOfCal
  • 5
  • 3
  • 2
  • +1
2 Solutions
 
Randy DownsOWNERCommented:
Try another browser like Firefox or Google. It sounds like your browser got hijacked. In the long run it may be simpler to just wipe the PC & start over.
0
 
aadihCommented:
Have you removed all addons, toolbars, download managers, etc., from IE?

What happens if you run IE from Safe Mode with networking?

If it happens in safe mode also, and you cannot restore your PC to an earlier time (before the problem occurred) then a repair-install is in order, or failing that, a reinstall.
0
 
PCGalOfCalAuthor Commented:
Tried all the above.  Same thing.
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
PCGalOfCalAuthor Commented:
other browser work fine but they need IE.
0
 
aadihCommented:
Another suggestion:  If you do decide to reinstall (repair does not fix the problem) consider upgrading to Windows 7/8.  It may well be worth the initial investment in the long term.
0
 
PCGalOfCalAuthor Commented:
trying to repair now.
0
 
jcimarronCommented:
PCGalOfCal--
I am not sure I know what you meant by "repair" in your last post.
If it fails, try a Repair Install, which will not affect your personal data or installed programs.
http://www.dougknox.com/xp/tips/xp_repair_install.htm

http://www.michaelstevenstech.com/XPrepairinstall.htm
0
 
PCGalOfCalAuthor Commented:
I thought I closed this post, sorry.  Coincidentally, due to signs of a failing hard drive, yesterday I mirrored the current drive to a new one.  I tried again to fix IE but still could not.  Anyway, as log as we do not use anything on the "MENU BAR" IE seems to work ok.  For example, favorites tab or tools tab on the menu bar.  All leave this open for one more day in case this info helps with anymore ideas.  Thank You.
0
 
aadihCommented:
Did you, by any chance, try clearing the cache?
0
 
jcimarronCommented:
PCGalOfCal--

As posted inhttp:#a39250270
"I am not sure I know what you meant by "repair" in your earlier post.
If it fails, try a Repair Install, which will not affect your personal data or installed programs.
http://www.dougknox.com/xp/tips/xp_repair_install.htm  "

Did you try that?
0
 
PCGalOfCalAuthor Commented:
I'm just going to close this post even though it's unresolved.  I ran out of time and I don't have easy access to this pc now.  Thank You!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 5
  • 3
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now