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Unable to uninstall Intel Network Connections

Posted on 2013-06-16
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Last Modified: 2013-07-06
Greetings,

   I am trying to upgrade a Win7 premium OS (previously upgraded from Vista) to Win 8 Pro.  The Win 8 installation tells me I have to uninstall the Intel Network Connections before the upgrade can proceed.  Win7 tells me "This software version is not designed for this version of Microsoft Windows and aborts the uninstall.  How can I uninstall it?

Thanks
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Question by:Spudstah
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LVL 11

Expert Comment

by:sighar
ID: 39251004
Have you tried updating all the drivers?
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Assisted Solution

by:Lior Karasenti
Lior Karasenti earned 100 total points
ID: 39251009
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LVL 9

Expert Comment

by:djsharma
ID: 39251118
Agrred with liorkr solution.
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LVL 92

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by:John Hurst
ID: 39251302
If those steps do not work, it may be that the computer you have that started as a Vista computer may not be compatible with Windows 8.

Can your computer still start with Windows 7?  If so, go to the Microsoft Site under Downloads and look for the Windows 8 Upgrade Advisor. What does it tell you?

... Thinkpads_User
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Author Comment

by:Spudstah
ID: 39252125
Sighar: Tried updating drivers. Update not indicated,

 liorkr: no luck there.  Fixit didn't.

Thinkpads_User : Upgrade advisor is essentailly happy with my puter. It indicates that most programs are ok. Some need to be upgraded.  However like the Win8 installer, it also says that Intel Network Connections has to go.
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by:John Hurst
John Hurst earned 200 total points
ID: 39252665
I see two options here:

1. Stay with Windows 7 on this computer and wait for another time for Windows 8.

2. Get a Windows 8 installation DVD and start again with a fresh install of only Windows 8. This might allow the correct drivers to be installed as Windows 8 installs (instead of using existing drivers during the upgrade process).

... Thinkpads_User
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Author Comment

by:Spudstah
ID: 39253561
... Thinkpads_User ,

    I've considered those options.  The first does not get me going with Win8  which I need to learn to assist others. The 2nd option really sets me back in terms of what I have running on the puter now.

   It seems ridiculous that I can't uninstall a friggin program/driver.  Especially one from a company that's so solid.

Thanks for thoughts anyway
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LVL 14

Assisted Solution

by:Rob Miners
Rob Miners earned 200 total points
ID: 39254610
See if this will help

Intel Network Connections Manual removal of registry items

http://www.intel.com/support/network/sb/cs-029916.htm
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Author Comment

by:Spudstah
ID: 39267150
Well guys the moderators say I'm supposed to be more active with the question in order to get a working answer.  So far nothing's worked.......but then I haven't tried the blow-it-out-of-the-water suggestion yet.  I really, Really would rather "upgrade" than "clean slate".
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by:Rob Miners
Rob Miners earned 200 total points
ID: 39267303
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LVL 92

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by:John Hurst
John Hurst earned 200 total points
ID: 39267314
If northing works, then I suspect the process of starting with Vista, upgrading to Windows 7 and then upgrading to Windows 8 with no clean install in between has screwed up Windows 8.

You want Windows 8, so you need to get a Windows 8 DVD (Full Install) and start fresh. I suggested that before. You say this option "sets you back". I don't know why.

I think at this point that a fresh install is all that is left for you. Two upgrades in a row is not a good idea.

.... Thinkpads_User
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Author Comment

by:Spudstah
ID: 39268379
Thinkpads_User

    We can rule out "has screwed up Windows 8" since Win8 has never been installed.  The computer is still running Win7 and it's the installer in Win7 that is complaining "This software version is not designed for this version of Microsoft Windows."  This issue could be simplified by forgetting about Win 8 and just saying Win7 won't let me uninstall the Intel Network Connections Software.

In reference to a "fresh install" and the comment  " 'sets you back'. I don't know why. "
Consider that I have a pile of software already running on Win7 that has been loaded tweeked & updated to run as I need it and that I would have to reload , update and tweek all over again.  I consider that a setback.
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by:John Hurst
ID: 39268394
Thank you for clarifying.

So then let me try this another way:  You said "... with Win8  which I need to learn to assist others". I understand and I am using Windows 8 for the same reason.

So if you believe this computer will run Windows 8, get a spare hard drive (quite inexpensive) and a copy of Windows 8 Pro 64-bit (more expensive), and do a fresh install that way. That will get you going and allow you to install software in an orderly way. The "tweaks" are different for Windows 8 anyway.

.... Thinkpads_User
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Accepted Solution

by:
Spudstah earned 0 total points
ID: 39282784
I've requested that this question be deleted for the following reason:

No answer has allowed me to upgrade.......meaning I have to lose past work.
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LVL 92

Expert Comment

by:John Hurst
ID: 39282785
You have tried to upgrade from Vista to Windows 7 and then to Windows 8. Two operating systems upgrades. This generally does not work and we have said that.

There is no reason to lose work. You can back up your system, install Windows 8 fresh and restore your work. Many of us do that.

.... Thinkpads_User
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LVL 92

Expert Comment

by:John Hurst
ID: 39287001
I think my post (http://#a39267314) is the correct answer and my post (http://#a39268394) is a follow up to that answer.

.... Thinkpads_User
0
 

Author Comment

by:Spudstah
ID: 39287173
ModelT

To repeat the core of the question;
"The Win 8 installation tells me I have to uninstall the Intel Network Connections before the upgrade can proceed.  Win7 tells me "This software version is not designed for this version of Microsoft Windows and aborts the uninstall.  How can I uninstall it?"

The suggestion offered is Not how to uninstall the Intel Network Connections but rather to Nuke the drive......and start from scratch.

Thinkpads_User goes on to say;
"There is no reason to lose work. You can back up your system, install Windows 8 fresh and restore your work."
  So I make a "backup' under Win7....scrub the drive....do a fresh install of Win8  and then do a "restore" of the Win7 onto Win8?????  As my memory serves Microsoft backups don't
cover certain files such as the Registry.  What a mess.

If it will make things any better then please go ahead and accept all the answers and split the points equally among all respondants or whatever you feel appropriate.  I don't know how else to divide them --- I need to uninstall a program that's still there.
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