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tmlisten process hogging about 50% of CPU : virus malware

Around the time I installed EM YDT tool to download youtube
video on my Win XP laptop, the tmlisten process has been hogging
50% of my laptop's CPU.

I've uninstalled YDT software & rebooted laptop but it did not
help. My laptop has 2 processor & looks like tmlisten is hogging
one of the processor.

Attached is the hijack (ver 2.05) output : let me know if there's
anything I can do to fix this CPU hog.

I've installed back YDT tool as I need to download some videos
hijackthis-17Jun13.txt

SOLUTION

aadih

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ASKER CERTIFIED SOLUTION

kdubendorf

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sunhux

ASKER

Glad that you've identified tmlisten is Trend Micro as another of my colleague
told me he hit almost 100% CPU on Trend Micro & when he unloads Trend
Micro, it resolves his issue.

My corporate has ceased supporting Trend Micro (& I must say my TM signatures
have been outdated by a few months) & corporate wanted us to go onto McAfee
but I did not get to reinstall with McAfee.

Frankly I prefer TM over McAfee but any idea why my TM which has behaving
well suddenly turned CPU hungry?

SOLUTION

kdubendorf

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sunhux

ASKER

http://esupport.trendmicro.com/solution/en-us/1059410.aspx

There's one possible answer above but in my case the link below is
closest to my issue :
http://esupport.trendmicro.com/solution/en-us/1061408.aspx

ie

The OfficeScan/WFBS client is having a hard time sending the logs to the the server. For a reason still unknown, some file/s inside the ..\Trend Micro\OfficeScan Client\HLog directory were corrupted and not being sent to the OfficeScan/WFBS server.
There is a high CPU usage because the client keeps on trying to send the corrupted file/s to the WFBS/OfficeScan server, creating a loop.
You can fix this by doing the following:
Restart the machine under Safe Mode. Follow the steps in this Microsoft article: To start the computer in safe mode.
Go to the ..\Trend Micro\OfficeScan Client\HLog directory and delete all the files inside.
Restart the machine back to normal mode.
The CPU utilization of the TmListen.exe process should be back to normal.

===================

just that my folder's name is "TrendMicro" instead of "Trend Micro"
& the HLog subfolder is missing from my laptop (Hmm, that's strange
as I never touch it) :

C:\Program Files\TrendMicro\Officescan Client>md HLog

sunhux

ASKER

https://www.experts-exchange.com/questions/24230717/Trend-Micro-Worry-Free-causing-System-process-PID-4-to-hog-CPU-cycles.html
Another link above indicated Diskeeper is the cause of it & I killed "Dkservice"
from Taskmgr's Processes but it did not help.