Windows Mobile 2003 No Networks Listed in Active SSID Window

I'm trying to connect a windows mobile 2003 device to a standard wireless network.  NO extra software is installed that I can find (no AEGIS client, meetinghouse, etc) - just cold booted the device to reset to factory, the network card is showing as active, but no networks are showing as available in the Active SSIDs box under configuration.  There are 2 unsecured networks I know are in range.  I've tried anything I can think of, any suggestions why the active SSID box is blank.  I also tried manually adding the profile and it won't connect that way either.
FNDAdminAsked:
Who is Participating?
 
FNDAdminConnect With a Mentor Author Commented:
The handheld does not use zeroconfig - nor does that seem to even be an option.  It appears to use the basic built in windows mobile networking.  Most of the suggestions so far are relevant to normal windows networking problems and are not relevant to the windows mobile platform.  

I have multiple networks configured and available in range of this device, on different age access points (one being 802.11b native) and some with wide open others with security.  No networks show at all on the device, yet if I manually enter the config sometimes it will connect.  Other laptops and handhelds connect fine to these exact networks - it is something about the windows mobile software specifically.  

I gave up on the device and managed to force connection by manually configuring the settings.
0
 
Jakob DigranesSenior ConsultantCommented:
looks very likely to be a hardware failure then.
What device is this?
0
 
Jackie ManCommented:
Your access points may not support 802.11b. What are the spec of the access points? Can you change the settings of them?
0
Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

 
FNDAdminAuthor Commented:
It is a handheld products dolphin 7900.  Its not a hardware failure, I have multiple of the same device all with the same erratic behavior. The access points do support 802.11b and I have set them to accept only B speed.
0
 
Jackie ManCommented:
Have you tried to remove any wireless security of the ap?
0
 
Jakob DigranesSenior ConsultantCommented:
in Radio manager - is 802.11b marked and set to status READY?
if you go to 802.11b settings and do a rescan - absolutely no networks show?
0
 
Jackie ManCommented:
Or have you enabled wifi in your dolphin 7900?

In my opinion, backward compatabilty is only one version behind the maximum version of wifi tech of any ap, i.e. if you want to use 802.11b, you.can only use a 802.11b+g router.
0
 
Jakob DigranesSenior ConsultantCommented:
bring on with you home from work and see if you pick up ANY wireless networks at all
0
 
hjgodeCommented:
Is this MS security (ZeroConfig) or a Handheld Dolphin based supplicant? If the second these normally show no networks as they have to be configured first.

If MS zeroconfig is active, it will only show non-hidden networks.

If AP and clients are configured for different countires, the AP may send on a channel the client can not see. In example, client is configured for USA and the AP for europe ans sends on channel 14 (http://en.wikipedia.org/wiki/List_of_WLAN_channels).

An open network does not mean it has to be visible. You can have a hidden open network.

Can send screen shots of what you configure and see?
0
 
hjgodeCommented:
Possibly the WLAN card in the Windows Mobile device is defective (loose cable or antenna).

MS ZeroConfig is standard on Windows Mobile and has to be included in the OS image per MS logo certification!

Another possible problem may be that your device's firmware (OS) has been corrupted and you need to re-flash the device with the Dolphin fimrware image for this model.
0
 
FNDAdminAuthor Commented:
I'm closing the question because no useful comments were available specific to this hardware/software.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.