?
Solved

Windows Mobile 2003 No Networks Listed in Active SSID Window

Posted on 2013-06-16
11
Medium Priority
?
662 Views
Last Modified: 2013-12-27
I'm trying to connect a windows mobile 2003 device to a standard wireless network.  NO extra software is installed that I can find (no AEGIS client, meetinghouse, etc) - just cold booted the device to reset to factory, the network card is showing as active, but no networks are showing as available in the Active SSIDs box under configuration.  There are 2 unsecured networks I know are in range.  I've tried anything I can think of, any suggestions why the active SSID box is blank.  I also tried manually adding the profile and it won't connect that way either.
0
Comment
Question by:FNDAdmin
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 3
  • +1
11 Comments
 
LVL 22

Expert Comment

by:Jakob Digranes
ID: 39252417
looks very likely to be a hardware failure then.
What device is this?
0
 
LVL 47

Expert Comment

by:Jackie Man
ID: 39252827
Your access points may not support 802.11b. What are the spec of the access points? Can you change the settings of them?
0
 

Author Comment

by:FNDAdmin
ID: 39252901
It is a handheld products dolphin 7900.  Its not a hardware failure, I have multiple of the same device all with the same erratic behavior. The access points do support 802.11b and I have set them to accept only B speed.
0
Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

 
LVL 47

Expert Comment

by:Jackie Man
ID: 39253065
Have you tried to remove any wireless security of the ap?
0
 
LVL 22

Expert Comment

by:Jakob Digranes
ID: 39253090
in Radio manager - is 802.11b marked and set to status READY?
if you go to 802.11b settings and do a rescan - absolutely no networks show?
0
 
LVL 47

Expert Comment

by:Jackie Man
ID: 39253116
Or have you enabled wifi in your dolphin 7900?

In my opinion, backward compatabilty is only one version behind the maximum version of wifi tech of any ap, i.e. if you want to use 802.11b, you.can only use a 802.11b+g router.
0
 
LVL 22

Expert Comment

by:Jakob Digranes
ID: 39253138
bring on with you home from work and see if you pick up ANY wireless networks at all
0
 
LVL 16

Expert Comment

by:hjgode
ID: 39253994
Is this MS security (ZeroConfig) or a Handheld Dolphin based supplicant? If the second these normally show no networks as they have to be configured first.

If MS zeroconfig is active, it will only show non-hidden networks.

If AP and clients are configured for different countires, the AP may send on a channel the client can not see. In example, client is configured for USA and the AP for europe ans sends on channel 14 (http://en.wikipedia.org/wiki/List_of_WLAN_channels).

An open network does not mean it has to be visible. You can have a hidden open network.

Can send screen shots of what you configure and see?
0
 

Accepted Solution

by:
FNDAdmin earned 0 total points
ID: 39264345
The handheld does not use zeroconfig - nor does that seem to even be an option.  It appears to use the basic built in windows mobile networking.  Most of the suggestions so far are relevant to normal windows networking problems and are not relevant to the windows mobile platform.  

I have multiple networks configured and available in range of this device, on different age access points (one being 802.11b native) and some with wide open others with security.  No networks show at all on the device, yet if I manually enter the config sometimes it will connect.  Other laptops and handhelds connect fine to these exact networks - it is something about the windows mobile software specifically.  

I gave up on the device and managed to force connection by manually configuring the settings.
0
 
LVL 16

Expert Comment

by:hjgode
ID: 39264901
Possibly the WLAN card in the Windows Mobile device is defective (loose cable or antenna).

MS ZeroConfig is standard on Windows Mobile and has to be included in the OS image per MS logo certification!

Another possible problem may be that your device's firmware (OS) has been corrupted and you need to re-flash the device with the Dolphin fimrware image for this model.
0
 

Author Closing Comment

by:FNDAdmin
ID: 39274203
I'm closing the question because no useful comments were available specific to this hardware/software.
0

Featured Post

Learn how to optimize MySQL for your business need

With the increasing importance of apps & networks in both business & personal interconnections, perfor. has become one of the key metrics of successful communication. This ebook is a hands-on business-case-driven guide to understanding MySQL query parameter tuning & database perf

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Most of the applications these days are on Cloud. Cloud is ubiquitous with many service providers in the market. Since it has many benefits such as cost reduction, software updates, remote access, disaster recovery and much more.
I had an issue with InstallShield not being able to use Computer Browser service on Windows Server 2012. Here is the solution I found.
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
Suggested Courses
Course of the Month11 days, 9 hours left to enroll

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question