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  • Status: Solved
  • Priority: Medium
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Restore a draft

Good day,

I have a client asking to restore a draft in Outlook 2013 connected to Exchange 2010.

It would seem the client sent the message and it was automatically removed from the drafts. The problem is they deleted the content of the message by mistake upon sending the message except for a photo. So the sent items is not an option.  

Can the previously saved drafts be restored?

Thanks!
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Alwayslearningmore
Asked:
Alwayslearningmore
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1 Solution
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
few options

Recover Deleted Items - if it was deleted you can check DeleteItems folder or else highlight the Drafts and then check RecoverDeletedItems
Restore - This can only be an option if during the backup the data was available in Drafts folder

- Rancy
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AlwayslearningmoreAuthor Commented:
Thanks Rancy,

I was able to find the solution in outlook using Folder -> Recover Deleted Items.

It does make me think though, is there a way to make is so drafts are not deleted upon sending an item.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Ideally they would be deleted once you open and further compose and send that email ..... only way i have tested and can think of is Right click on that email in Drafts and select action "ReplytoAll\Reply\Forward" and hope thats what your looking for

- Rancy
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