Solved

Outlook 2011 Mac error 4.7.0 [C7]  5.7.1 [C6] Too Much Spam

Posted on 2013-06-16
3
1,483 Views
Last Modified: 2013-07-22
Running Outlook 2011 for Mac. Outgoing emails are not sending and are getting stuck in the outbox. Incoming emails are not a problem. Error message says either:

4.7.0 [C7] Too much spam
or
5.7.1 [C6] Too much spam

Domain is clear and no accounts have been flagged.
Has anyone seen this? Any suggestions?
Thanks.
0
Comment
Question by:eimonkey
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 7

Expert Comment

by:pegasys
ID: 39294194
This is a SMTP server message. This is probably because your IP address which you are sending the mail from is blacklisted.

Check your IP on this site for blacklisting:

http://whatismyipaddress.com/blacklist-check

Then contact the relevant blacklist and ask them to remove your IP.
0
 

Accepted Solution

by:
eimonkey earned 0 total points
ID: 39333313
It turns out the IP address assigned to the modem by the service provider through DHCP was probably blacklisted. Simply resetting the modem solved the problem.
0
 

Author Closing Comment

by:eimonkey
ID: 39345433
This solution was suggested to me by a colleague and it worked.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

An analysis of the phishing scam that has been affecting Google users, along with steps to take for protection, as well as what to do if you receive one of the emails.
How to get Spreadsheet Compare 2016 working with the 64 bit version of Office 2016
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question