Solved

Exchange 2010 is giving a message when I try and send to an email address

Posted on 2013-06-17
5
331 Views
Last Modified: 2013-06-28
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

Any ideas?
0
Comment
Question by:mac30
  • 2
  • 2
5 Comments
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39252894
This is due to a bad cached auto complete or bad email addresses entered in the contacts. Usually it only happens in Outlook 2010, you can send email in the Outlook Web APP without any problem.

http://www.library.illinois.edu/it/helpdesk/exchange/bouncedmsg.html
0
 
LVL 1

Expert Comment

by:ttexpert
ID: 39252906
case 1: it you are sending mail from outlook. then you need to download the address book.

file-->account settings-->download address book.

if it is in \rooms change it to \global address book.

and click okie.

Note: verify - is the user is active in AD or not.

Case 2: if you are using any applications to send emails. please verify the SMTP address you are using.
0
 

Author Comment

by:mac30
ID: 39252979
I made an external contact within the Exchange console. The error isn't coming up.
Is that a possible fix?
0
 

Author Comment

by:mac30
ID: 39261040
Its was an external client that I made....the error seems to have gone.
Does this sound like a fix?
0
 
LVL 1

Accepted Solution

by:
ttexpert earned 500 total points
ID: 39273753
yes...mac30
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question