IE9 drop shadow problem

Hi devs,
I am not a dev but I am overseeing the re-design of our company website. I know a little about css and html to understand the lingo.  

What I've requested is that our site have a drop shadow aruond the main body element.  The company that is doing the redesign is saying they can't get it working in IE9.  It shows up in Safari on an iPhone and within Chrome in Windows 7.  If I open the the dev tools (F12) within IE9 and choose Document Mode: IE9 Standards it appears.  If Doc mode is set for Quarks it breaks.

Any ideas?  Keep in mind I don't have access to the full source code just whatever I can see from the dev tools.  I can download and use any other software that might help you if need be.
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Vontech615Asked:
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Kim WalkerWeb Programmer/TechnicianCommented:
The document needs a doctype. Add the following line to the beginning of the page before the <html> tag. It should be the very first thing in the file.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">

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This tells IE which version of HTML it's dealing with.
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Vontech615Author Commented:
Here's the site btw...
http://beta.westminstercompany.com/
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Vontech615Author Commented:
That's odd.  Why would a web company leave this out?  Even I know you need a doctype first thing.  Is there any reason I shouldn't request they add this?
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Kim WalkerWeb Programmer/TechnicianCommented:
Why would a web company leave this out?
I can't imagine a reputable web company that would leave this out.
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Vontech615Author Commented:
Yeah, that's what I'm thinking.  I wasn't the person to choose the company unfortunately.

Anyway, I have them add this.  Do you think this is the cause of the issue or more so in their css coding?
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Kim WalkerWeb Programmer/TechnicianCommented:
The CSS is very clean. I believe the doctype declaration will cause IE9 to behave in a more modern mode and render the box-shadow styling.
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GaryCommented:
xmediaman is right about the doctype.
But just use
<!doctype html>

Without the doctype the browser drops into quirks mode and not standards mode.
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Vontech615Author Commented:
Gotcha, thanks guys.  I've forwarded all of this to them.  I'll keep you posted.
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Kim WalkerWeb Programmer/TechnicianCommented:
@GaryC123, The HTML5 doctype increases the number of HTML errors from 12 to 70. I think it's best to stick with 4.01 Transitional. Especially considering the style of HTML coding in this page (it uses tables for layout).
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GaryCommented:
But we are only talking about mainly simple css fixes - which even using a loose doctype should be fixed
But anyway, leave it at that, your answer is correct.
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Vontech615Author Commented:
Thanks!
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