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BDS10 License Expired

Posted on 2013-06-17
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Last Modified: 2013-07-11
Hi

As above, what is the process to get the new license on the server and up and running?
New licence?
Same licence key but renews the server?

Thanks
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Question by:CHI-LTD
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9 Comments
 
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Accepted Solution

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Stelian Stan earned 500 total points
ID: 39253603
You need a new license key. As soon you have the key you can replace the one is expired and restart the services.
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Author Comment

by:CHI-LTD
ID: 39253646
ok, i have been told that 10.1 licences are different...
Is it worth installing v10.1 now?   I read that this isn't terribly easy to do...
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LVL 23

Expert Comment

by:Stelian Stan
ID: 39253669
Definitely.

I would say it is pretty simple to install 10.1, much easier to install than BES 10.
They changed the licenses on 10.1.
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LVL 23

Expert Comment

by:Stelian Stan
ID: 39253713
Also if you already have CAL you can actually convert them into BES 10.1 CAL's.
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Author Comment

by:CHI-LTD
ID: 39262471
got the licence key, but also have a serial number.

just replace the licence key in component services?
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Assisted Solution

by:Stelian Stan
Stelian Stan earned 500 total points
ID: 39262540
YES. Replace the license key, also calles CAL. If you have BES 10.1 installed then you can replace the key using BMS (Blackberry Management Services) console.

For BES 10 use BDS > Servers and components > Blackberry Solution topology > Blackberry domain > Component view > Blackberry Administration > Edit (enter the new key and delete old one)
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Author Comment

by:CHI-LTD
ID: 39262565
ok seems ok.  cant see the only device we have managed by bes...
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Author Comment

by:CHI-LTD
ID: 39263129
now can manage the device ok.
what could be stopping activesync?
does it stop altogether if the device is offline for a period?
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Author Closing Comment

by:CHI-LTD
ID: 39317134
Your solution was perfect.

Might look at upgrading to v10.1 cals and server..
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