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Activesync with Playbook 3g (password issues?)

Posted on 2013-06-17
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Last Modified: 2013-06-21
A user has issues with activesync not working.
I suspect it's simply their password expired, but not yet looked at it.
I'm new to BES/BDS and Activesync.  

Do i need to simply enter the password in the account settings in the playbook?  If so, same goes for mobile devices?
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Question by:CHI-LTD
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by:Amit
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Yes, you need to provide correct credential's. Also make sure Active Sync is enabled for user in you user profile.
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by:CHI-LTD
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OK, well its not working.

Could the fact that the BES10 server licence has expired stop this from working?
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by:CHI-LTD
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Nope, i have licenced the BDS box fine, and can manage the device.

SImply active sync gone offline.
Ideas?
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Amit earned 500 total points
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Would you test it with exrca.com site
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by:CHI-LTD
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think it was related to either the activesync policy or OWA policy (couple of issues)
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