• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 461
  • Last Modified:

Internet Explorer Blank Pages

I am having trouble with IE 10 on Windows 8 Pro 64-bit. Some, but not all, web pages are coming up blank. There is no immediately discernible pattern. Some have video, some do not.

I have tried:
- Resetting IE
- Running with all add-ons disabled
- Removing all extraneous add-ons
- Toggling compatibility mode
- Confirming tracking protection is disabled

Previously IE10 would restart each time I closed it, but removal of some add-ons has addressed that.

PC is a home-made box with an i5 CPU, 8GB RAM, Nvidia GT 640 GPU.

Note: This problem only affects my desktop PC, the same pages display just fine on my Win 8 laptop in IE 10.

I'm running out of ideas, and I'm not willing to reset the whole computer for this problem on a whim.
0
RKFcomputers
Asked:
RKFcomputers
  • 3
  • 2
  • 2
  • +2
1 Solution
 
E-Z-DSupport - AnalystCommented:
Hello,

Have you tried another browser such as chrome or firefox to open those pages? if so, do they display correctly?

does refreshing the pages help loading them? (F5)

what addons are active while you browse? have you tried surfing with no addons enabled.?

EZD
0
 
aadihCommented:
(1) When did this problem started?  Restore your PC to a point of time before the problem.

(2) Uninstall IE 10 (Control Panel -> Program and Features -> View Installed Updates (left panel) -> Search for Internet Explorer 10 under Windows -> Uninstall.)

(3) Restart the computer and let Windows Update reinstall it again.

Q: Does it work okay from safe mode?
0
 
Haresh NikumbhSr. Tech leadCommented:
check if those sites working properly on IE 9

you do not have to uninstall IE10 from machine..

you can toggle both version with simple trick

Using IE10 as example : Open IE10 > click Tools > click F12 developer tools ( or you can simply press F12 key ) > wait a bit > at the bottom of your screen, click Browser Mode IE10 > click Internet Explorer 9.

http://answers.microsoft.com/en-us/ie/forum/ie10-windows_7/can-ie10-ie9-be-installed-at-the-same-time-on-the/e2ad3984-f0ad-48a1-b9ff-4a4d757b0628
0
Cloud Class® Course: Microsoft Office 2010

This course will introduce you to the interfaces and features of Microsoft Office 2010 Word, Excel, PowerPoint, Outlook, and Access. You will learn about the features that are shared between all products in the Office suite, as well as the new features that are product specific.

 
RKFcomputersAuthor Commented:
@E-Z-D

Yes, they display on other browsers, and on my laptop (as per original post).

No, refreshing doesn't help.

Yes, tried with add-ons disabled (as per original post).

Thanks for the ideas, though!


@aadih

Thanks, but this is Win8 - can't uninstall IE10.

I haven't tried Windows in Safe Mode yet, but will soon.


@takecoffe

Same problem in IE9 mode.
0
 
RKFcomputersAuthor Commented:
FYI: Here's another interesting tidbit...

If I right-click on the blank page and choose View Source the HTML for that page is visible. So the page is loading, it's just not rendering. I've never seen that before.
0
 
McKnifeCommented:
Try another user profile. If no better, though it may sound absurd, update your graphics driver ans restart.
0
 
RKFcomputersAuthor Commented:
Updated the display driver (though just a minor version bump) and that solved it.

Thanks!
0
 
McKnifeCommented:
Fine. Some time ago I experienced a similar weird problem with reading (html rendered) mails in Windows live mail - that was the graphics driver, too.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

  • 3
  • 2
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now