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how to setup a second email domain address on sbs 2011 - exchange 2010 sp3

Posted on 2013-06-17
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Last Modified: 2013-08-11
I am setting up a new server.

We have 2 domain names that we wish to use for incoming email addresses for all users.

e.g - domainname1.com and domainname2.co.uk

We have created our user list and user shares on sbs console allready.

The domainname1.com is allready listed for each user.

We need to correctly set it up so that exchange will accept emails for each user on domainname2.co.uk

the domainname1.com email address will be the default for all users and the domainname2.co.uk email address will just be a secondary domain account for each user.

Please advise with step by step guide. I would like it to populate the email address for each user ideally!

I have done this before on sbs2003 and remember it being a simple task but have never done this on sbs2011 and would like to get it correct first time :)

Many thanks
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Question by:phoenix81
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Accepted Solution

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Simon Butler (Sembee) earned 500 total points
ID: 39254478
This is easy.
Start Exchange Management Console, open Org Config, Hub Transport.
Add the domain to the list of Accepted Domains.
Then either add the new domain to the existing email address policy, or create a new email address policy using the wizard with the second domain on it. Users will get both domains as an email address shortly afterwards.

Simon.
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Author Comment

by:phoenix81
ID: 39256239
Hi Simon

I have done as you said and 15 minutes later the email addresses are still showing only 1 email address? Is there any other steps I need to take ? The new accepted domain was added and I selected the authorative domain option and it created it sucessfully in the hub transport tab.

Please advise as I need to get this working before Friday :)

thank you
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Assisted Solution

by:phoenix81
phoenix81 earned 0 total points
ID: 39256661
Hi Simon, since my message above I read online that another step is needed to create the email address policy within exchange 2010 so I have followed the link as below:

http://blog.shareef.info/2010/06/02/configuring-multiple-e-mail-domains-in-exchange-2010

After following this guide above the address was created successfully but it had made it the new accepted domain as the main email address (we didnt want this) soafter creating this and applying the policy I had to change its priority to 2 then right click ā€“ apply ā€“ immediately ā€“ it then reverted the new accepted domain to a secondary address and the original address as the default.

1 small problem I have now is that when setting up a new user called  from within sbs console it does not create the secondary email address for the new user? but the original default email address is applied as per usual!

Please advise how we get the new policy to create secondary email addresses automatically when an new user is created????

thanks
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39257051
Is the second Email Address Policy Applied? You will need to look in EMC to see if it says True or False.

Simon.
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Author Comment

by:phoenix81
ID: 39257343
Yes it is set to true and priority 2 is it because the policy is not issued hen creating  anew user from sbs console? I'm just guessing? This must be a common procedure when setting up sbs 2011 eg setting up a 2nd email address for all users ?
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39259216
SBS does a lot of things itself, outside of the usual procedures.
I cannot remember if it does actually apply the email address policy or manually writes the email address to the account. As SBS means a small number of users I would probably create the address by hand, because anything else could break SBS processes.

Simon.
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Author Closing Comment

by:phoenix81
ID: 39399485
these resolved our issue thank you
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