Solved

Exchange unable to Mount database hr=0x80004005 ec=-1213

Posted on 2013-06-17
8
1,157 Views
Last Modified: 2013-08-27
When we attempt to mount our database we are getting the following error.
--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'Mailbox Database'.

Mailbox Database
Failed
Error:
Exchange is unable to mount the database that you specified. Specified database: TEMPSERVER\First Storage Group\Mailbox Database; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-1213)
.
Tried to run eseutil /mh and got the following error.
Initiating FILE DUMP mode...
Error: Access to source database 'Mailbox database.edb' failed with Jet error -1
022.
Operation terminated with error -1022 (JET_errDiskIO, Disk IO error) after 0.16
seconds.

Moved the database to a different location and still got the same error message.
Information store is running and database is not mounted.
0
Comment
Question by:WGTech-J
8 Comments
 
LVL 34

Expert Comment

by:Seth Simmons
ID: 39254911
what version of exchange and what lead up to this issue occurring?
0
 
LVL 2

Author Comment

by:WGTech-J
ID: 39254916
I suppose that would be important.
It is Exchange 2007 running on Server 2008 and Power outage.
0
 
LVL 34

Accepted Solution

by:
Seth Simmons earned 500 total points
ID: 39254977
ok...do you have a good backup?
have you checked to make sure the file system itself is clean?
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
LVL 2

Author Comment

by:WGTech-J
ID: 39254983
Not sure - backup drive is not available.
Currently running CHKDSK on drive to make sure.
0
 
LVL 2

Author Comment

by:WGTech-J
ID: 39255030
chkdsk didn't return any errors and same error exist when running esentutl /mh
FWIW 2 other storage groups are mounted OK
Not sure if it matters but error occurs after 0.0 seconds
0
 
LVL 10

Expert Comment

by:Senthil Kumar
ID: 39255310
Did u restore or copy the database from another media. If so right click on the database from EMC and go to properties and make sure  "This database can be over written by restore" option is checked.
0
 

Expert Comment

by:snguin
ID: 39255537
Hi,
Please find enclosed step by step Exchange Database Recovery which may help you.
Exchange-Database-Recovery.doc
0
 
LVL 2

Author Comment

by:WGTech-J
ID: 39442210
Database was corrupt and had to restore from backup.
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
how to add IIS SMTP to handle application/Scanner relays into office 365.

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question