Solved

Call Manager

Posted on 2013-06-17
1
261 Views
Last Modified: 2013-06-18
Hi,

This is related to "Call Manager"

My Questions:
-      What kinds of software is it?
-      Is it installed at Windows OS or Linux OS?
-      Please explain a little bit of this software
-      What things that the Desktop technician should know related to this software

Thank you

tjie
0
Comment
Question by:tjie
1 Comment
 
LVL 10

Accepted Solution

by:
Prashant Girennavar earned 500 total points
ID: 39255952
1.What kinds of software is it?

   It uses Linux , The Cisco call manager will not suport windows platform.

2.      Is it installed at Windows OS or Linux OS?

 Linux

3.Please explain a little bit of this software

Please refer below links

http://en.wikipedia.org/wiki/Cisco_Unified_Communications_Manager
http://www.cisco.com/en/US/products/sw/voicesw/ps556/index.html

4.What things that the Desktop technician should know related to this software

 As per my understanding , desktop support technician should know how to configure the cisco IP phones in call manager.

How to upgrade firmware of a Phone Etc

More information is in below document

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/5_1_1/iptpch5.html

Thanks,

-Prashant Girennavar.
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows 7 does not have the best desktop search built in. This is something Windows 7 users have struggled with. You type something in, and your search results don’t always match what you are looking for, or it doesn’t actually work at all. There ar…
A quick step-by-step overview of installing and configuring Carbonite Server Backup.
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now