Call Manager

Hi,

This is related to "Call Manager"

My Questions:
-      What kinds of software is it?
-      Is it installed at Windows OS or Linux OS?
-      Please explain a little bit of this software
-      What things that the Desktop technician should know related to this software

Thank you

tjie
tjieAsked:
Who is Participating?
 
Prashant GirennavarCommented:
1.What kinds of software is it?

   It uses Linux , The Cisco call manager will not suport windows platform.

2.      Is it installed at Windows OS or Linux OS?

 Linux

3.Please explain a little bit of this software

Please refer below links

http://en.wikipedia.org/wiki/Cisco_Unified_Communications_Manager
http://www.cisco.com/en/US/products/sw/voicesw/ps556/index.html

4.What things that the Desktop technician should know related to this software

 As per my understanding , desktop support technician should know how to configure the cisco IP phones in call manager.

How to upgrade firmware of a Phone Etc

More information is in below document

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/5_1_1/iptpch5.html

Thanks,

-Prashant Girennavar.
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