Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Cannot Change Password in OWA on Exchange 2010 Windows 2012

Posted on 2013-06-17
4
Medium Priority
?
1,380 Views
Last Modified: 2013-06-24
I now have a couple servers running Exchange 2010 on Windows 2012, and none of them seem to be able to use the Change Password feature under Options. The page takes a very long time to load the first time, but then eventually goes to a "blank" screen (i.e. the menus and side bar are all still there, and Change Password is highlighted at the top of the screen, but the section where the fields to change the password and the submit button would be is just blank white).

This occurs for administrative and non-administrative users, and seems to be consistent across servers with Win2k12/Ex2k10. Exchange has been upgraded to SP3 in these cases.

I have used EMS to turn off and back on the ChangePasswordEnabled feature of OWA.

Any ideas?
0
Comment
Question by:ggraney
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 23

Expert Comment

by:Stelian Stan
ID: 39255086
0
 

Author Comment

by:ggraney
ID: 39257156
Thanks, but we have been down that road. I have enabled changing expired passwords even though the feature is not working for users whose passwords are definitely not expired. The users do not have "user cannot change password" selected. We are using forms-based authentication.
0
 

Accepted Solution

by:
ggraney earned 0 total points
ID: 39259632
In case it helps others, we resolved the issue by removing and readding the ECP virtual directory.

In EMS:

Remove-EcpVirtualDirectory -Identity "[Exchange Server Name]\ecp (default Web site)"

New-EcpVirtualDirectory -Server [Exchange Server Name] -ExternalURL https://[External Server Name]/ecp -InternalURL https://[Internal Server FQDN]/ecp
0
 

Author Closing Comment

by:ggraney
ID: 39270684
Solved it ourselves, posted solution to assist others.
0

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
In this Micro Tutorial viewers will learn how to restore their server from Bare Metal Backup image created with Windows Server Backup feature. As an example Windows 2012R2 is used.
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

660 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question