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Exchange 2010 - emails queued in a failed next hop

Posted on 2013-06-18
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Last Modified: 2013-06-18
Hi experts

I have exchange 2010 and i have a problem with email queues.

I have 2 hub transport+CAS server called EXHC1 & EXHC2
also i have another offline server called EXHC3, this server is a member of the exchange enviroment and for this comes the problem.

Now the email service is running properly but i see emails queued in the EXHC1, in the queue viewer i see a lot of emails which their next hop is EXHC3, i know that if i restart EXHC1 the queue would be released but i would like to find another solution without service loss.

¿How can i redirect this queue to EXHC1 or EXHC2?

Attached is a screenshot of the queue viewer.

Thanks in advance
screenshot.jpg
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Question by:jmatarranz
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Accepted Solution

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snguin earned 1500 total points
ID: 39255517
Since EXHC3 is in your exchange environment messages will route through that server also. To resolve the issue you need decomission the EXHC3 server from exchange infrastruture.
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Author Comment

by:jmatarranz
ID: 39255519
I will do that, but is there another way to redirect this traffic? thanks again.
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Author Comment

by:jmatarranz
ID: 39255531
I found the solution, restarting  "Microsoft Exchange Transport Service" the queue was redirected and was released
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