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Cisco VPN Client cannot connected under Win7

Dear Experts,

I met a tough issue recently that the Cisco VPN Client cannot connected under Win7. Please review the attached screenshot. I checked the ICS service, DHCP Client service, DNS client service, IPSEC service, etc. I also disabled the firewall and antivirus program. Windows event viewer checked. Try to update to the latest version? Yes. Fix the DNE? Yes. The issue is really puzzling me. Could you please give some pieces of advices?User generated image
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max_the_king

Hi,
try and use ShrewSoft VPN Client, it is free and works fine; you can as well import cisco profiles.
https://www.shrew.net/download

hope this helps
max
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JoPeLo

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Solved.
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ASKER

We don't know the root cause yet, but guess it coused by the confict between Cisco VPN cilent and old version of Symantec.

The solution is to install a pure Win7 and the latest Symentec Endpoint Protection (12.1.400)