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remote desktop, dual monitors

When I try to RDP to a computer with 2 screens, from a computer with 2 screens, I can only see one of the screens and not the other.

Does anyone know how to resolve this?

I'm using multimon as a switch on mstsc but this doesn't work, as I can't see both screens.

I can't use span as I need to see both desktops of the remote desktop.

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☠ MASQ ☠

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Mike Roe

I use a third party called teamviewer and i am able to see both monitors and can switch between

Cromwellhospital

ASKER

Yes it's strange that on all other products (VNC, Teamviewer etc etc) you can see both monitors, just not on remote Desktop which is the product I need to use.

Mike Roe

Try this download to update remote desktop

http://www.microsoft.com/en-us/download/details.aspx?id=20609

Cromwellhospital

ASKER

I've installed this update and it reports that the Remote Desktop Connection versions are as follows -

- Shell Version 6.1.7600
- Control Version 6.1.7600

Is this right for having version 7 installed?

MHMAdmins

Use the mstsc /span command and it will allow you to view the multiple monitors:

http://blogs.msdn.com/b/kirillosenkov/archive/2009/04/10/remote-desktop-span-across-multiple-monitors.aspx

Cromwellhospital

ASKER

Using the /span switch only allows you to view one monitor.

I need to use the /multimon switch so that I can view both monitors of the remote PC.

Mike Roe

this is version 7

There should be a check under display

☠ MASQ ☠

6.1.7600 RDC client will work but you also need a Win7 (or Server 2k8 R2) machine to connect from. If you have a win7 machine available you can see yourself. The RDP client needs the OS to match - otherwise spanning or third party solutions are your only options. Microsoft were pretty late to the party with multimonitor support for remote desktops.