Solved

remote desktop, dual monitors

Posted on 2013-06-18
9
1,748 Views
Last Modified: 2013-06-19
When I try to RDP to a computer with 2 screens, from a computer with 2 screens, I can only see one of the screens and not the other.

Does anyone know how to resolve this?

I'm using multimon as a switch on mstsc but this doesn't work, as I can't see both screens.

I can't use span as I need to see both desktops of the remote desktop.
0
Comment
Question by:Cromwellhospital
  • 3
  • 3
  • 2
  • +1
9 Comments
 
LVL 62

Accepted Solution

by:
☠ MASQ ☠ earned 500 total points
ID: 39256079
AFAIK the multimon switch is only functional on RDP 7.0 on Win 7 or better
http://blogs.msdn.com/b/rds/archive/2009/07/01/using-multiple-monitors-in-remote-desktop-session.aspx

In XP you have the option of "Span"
http://www.windowsreference.com/windows-vista/how-to-use-remote-desktop-with-dual-monitors-in-xpvista/

Otherwise you'll need a third party tool
0
 
LVL 9

Expert Comment

by:M Roe
ID: 39256132
I use a third party called teamviewer and i am able to see both monitors and can switch between
0
 

Author Comment

by:Cromwellhospital
ID: 39256144
Yes it's strange that on all other products (VNC, Teamviewer etc etc) you can see both monitors, just not on remote Desktop which is the product I need to use.
0
 
LVL 9

Expert Comment

by:M Roe
ID: 39256262
Try this download to update remote desktop

http://www.microsoft.com/en-us/download/details.aspx?id=20609
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 

Author Comment

by:Cromwellhospital
ID: 39256411
I've installed this update and it reports that the Remote Desktop Connection versions are as follows -

 - Shell Version 6.1.7600
 - Control Version 6.1.7600

Is this right for having version 7 installed?
0
 
LVL 9

Expert Comment

by:MHMAdmins
ID: 39256450
Use the mstsc /span command and it will allow you to view the multiple monitors:

http://blogs.msdn.com/b/kirillosenkov/archive/2009/04/10/remote-desktop-span-across-multiple-monitors.aspx
0
 

Author Comment

by:Cromwellhospital
ID: 39256461
Using the /span switch only allows you to view one monitor.

I need to use the /multimon switch so that I can view both monitors of the remote PC.
0
 
LVL 9

Expert Comment

by:M Roe
ID: 39256473
this is version 7

There should be a check under display
0
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 39256659
6.1.7600 RDC client will work but you also need a Win7 (or Server 2k8 R2) machine to connect from.  If you have a win7 machine available you can see yourself.  The RDP client needs the OS to match - otherwise spanning or third party solutions are your only options.  Microsoft were pretty late to the party with multimonitor support for remote desktops.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

28 Experts available now in Live!

Get 1:1 Help Now