Complex rules for Outlook 2010
Hello Experts!
I'm trying to come up with some Outlook 2010 rules that can do several things. We have a loaner IT laptop that users can reserve and one of the IT staff is acting as the resource delegate. I'd like to setup a rule that will alert both the person who made the reservation and the delegate when the reservation time starts and again when it ends as a reminder to return the laptop. Please let me know what you think, thanks!
I'm trying to come up with some Outlook 2010 rules that can do several things. We have a loaner IT laptop that users can reserve and one of the IT staff is acting as the resource delegate. I'd like to setup a rule that will alert both the person who made the reservation and the delegate when the reservation time starts and again when it ends as a reminder to return the laptop. Please let me know what you think, thanks!
Amit
Use Room mailbox in exchange 2010. Outlook is a client application not design to process anything.
ASKER
I have to disagree with you amitkulshrestha, you can create rules programmatically as shown in the following link, I just need help getting started:
http://msdn.microsoft.com/en-us/library/ff424477
http://msdn.microsoft.com/en-us/library/ff424477
Try it if that helps. I gave you the solution which is used widely....there are no restriction for you to follow...
ASKER
How can I automate alerting if I use the autoattendent?
In your case Equipment Mailbox is the right choice, read more here
http://technet.microsoft.com/en-us/library/bb124952%28v=exchg.141%29.aspx
Also first explore the Equipment mailbox, check whether you can achieve the desired result with it or not.
There are lot of problem with outlook rules, like if you have message with same subject line it won't be forwarded more than once....99% it will end up being client end rule, and for that you need to keep Outlook open, if Outlook hangs rule doesn't works....
http://technet.microsoft.com/en-us/library/bb124952%28v=exchg.141%29.aspx
Also first explore the Equipment mailbox, check whether you can achieve the desired result with it or not.
There are lot of problem with outlook rules, like if you have message with same subject line it won't be forwarded more than once....99% it will end up being client end rule, and for that you need to keep Outlook open, if Outlook hangs rule doesn't works....
ASKER
I understand how the equipment mailbox works but nowhere in that article (or other places I've looked) can I find a way to send an email alert when its time to bring the equipment back. The best I could come up with was a complex Outlook rule. Keeping Outlook open isn't an issue because the delegate will have their mailbox open all day. I realize Outlook rules can be a pain but its not too difficult to set one up based on keywords that will be unique to the reservation request.
Please go ahead and setup the rule.
ASKER
The reason I posted here was to get assistance with setting up the rule or find a better alternative, neither has happened.
We are all here to assist with the complex configurations that each specific person needs to set up. If one person's idea has already been tried, or is their preferred way of doing things isn't what we want, others can assist. Don't lose hope as many people may take a day to even see your help request.
I will look into this a little later today and see what I find. Hopefully I will have some answers for you sometime tomorrow.
I will look into this a little later today and see what I find. Hopefully I will have some answers for you sometime tomorrow.
ASKER
No worries, its not that I'm hurried, just that the information above really isn't what I was looking for. :)
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ASKER
I figured I was pushing the limits of what Outlook rules can do, it sounds like the consensus is that its not worth going that route. Thanks everyone for the contributions!