Recently we have come across an issue on our Lotus Notes Traveler Server
Lotus Notes Traveler Version : 220.127.116.11 Build 201112131331
Domino server Release 8.5.2FP4 HF60/March 21, 2012 on Windows/32 platform
Problem Description :
User records has been cleared from Domino Primary Server including mailbox & user id
But the users records are still showing up on Lotus Notes traveler ( which were cleared previously by using the Delete command for user & devices using device id before deletion on Primary Domino Server)
, Since the user profile was active on the Device side (iPhone) but not connected to the internet at that time, the profile on the users device attempted to contact the server once internet was available, which resulted in the Device re appearing on the list of devices with the user details after user deletion from primary domino server.
Resolution tried but failed:
>> tell traveler delete * "CN=John Doe/O=IBM"
I receive an error since user doesn't exist anymore on our systems.
Is there a way to clear these records, after the user has been removed from Primary Domino Server?
Any more information required from my side, I will provide it, a solution to this problem would be highly appreciated!
Thanks in Advance!