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Undeliverable #5.3.0

Posted on 2013-06-18
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Last Modified: 2013-06-23
Your message did not reach some or all of the intended recipients.

      Subject:	RE: digit print material
      Sent:	6/17/2013 7:22 AM

The following recipient(s) could not be reached:

      ***@***.Com on 6/17/2013 7:30 AM
            The message cannot be delivered due to a configuration error on the server. Please contact your Administrator.
            < bv02.best-view.net #5.3.0>

Is this something on are end or on there end the email had one other person with the same domain and that didn't bounce back.

(Edit: Redacted - Modulus_Twelve)
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Question by:scherba
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10 Comments
 
LVL 17

Expert Comment

by:James H
ID: 39256779
Can you post the entire NDR... there seems to be some info missing.
0
 

Author Comment

by:scherba
ID: 39256815
That is the entire message I'm getting
0
 
LVL 17

Assisted Solution

by:James H
James H earned 500 total points
ID: 39256837
There should be a brief explanation after the reason code. Typically this is due to the receiving server rejecting your message (User doesn't exisit, SPAM filter, etc...)
Can you send a test email to each recipient individually and see if you receive the same NDR. Does this happen with any other domains?
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Author Comment

by:scherba
ID: 39256849
I will send a test message but not this is the only domain we have had issues with that is why I thought it was probably on there end.
0
 
LVL 3

Expert Comment

by:zackmccracken
ID: 39257775
what version of exchange are you using?
0
 

Accepted Solution

by:
scherba earned 0 total points
ID: 39259146
The issue was with the recipient he had his mailbox full and that is why the email bounced back after cleaning up his mailbox he was able to receive are emails and we got no bounce backs.
0
 

Author Comment

by:scherba
ID: 39259164
I've requested that this question be closed as follows:

Accepted answer: 0 points for scherba's comment #a39259146

for the following reason:

I figured it out on my own by talking with the company
0
 
LVL 17

Expert Comment

by:James H
ID: 39259165
My post clearly stated that the issue was due to the receiving server.
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