Solved

RDP to Windows 7 Ultimate machine

Posted on 2013-06-18
5
425 Views
Last Modified: 2013-06-18
I have a Windows 7 Ultimate client machine that I have assigned a static IP address to.  

I have also changed the listening port in regedit on the machine from default 3389 to 3392.

I have also configured in the firewall a port forward TCP 3392 routed to the static IP address assigned to the machine.

I have turned on to allow remote connections to this computer in Computer Properties.

All of the above, and I still get "Can't connect to the remote computer for one of these reasons..."  when attempting to RDP to <public IP>:3392.  Yes, the computer is confirmed on.

Am I missing something here?
0
Comment
Question by:David Roberts
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 4

Accepted Solution

by:
MrC63 earned 450 total points
ID: 39256870
Since you've changed the port number, you're going to have to add an exception in the Windows firewall for this port.  Windows will create this exception automatically if you're using the standard port number, however if you're using a custom port, you have to create this exception yourself.

The quick and easy way to test this is to stop the firewall service momentarily, then try to RDP into the system.  If it works, then you can re-start the service and add the exception to the Windows firewall.

MrC
0
 
LVL 70

Expert Comment

by:Qlemo
ID: 39256899
Do NOT switch off the Windows Firewall service, this can have strange effects on Vista and above. Instead, switch the firewall off in your network profile for testing.
Else the above said is correct - any custom port needs to be set up in Windows Firewall manually.
0
 
LVL 12

Expert Comment

by:Imtiaz Hasham
ID: 39256921
Although you've run this correctly, check the AV / Third-party FW software.

Also, on your router, you could say:

ANY WAN External Port 3392 -> Internal Port 3389 <IP Address of the Win7 Ultimate PC>
0
 

Author Closing Comment

by:David Roberts
ID: 39256952
Turned off Windows firewall as a test and was able to access RDP to IP:3392 from the outside.  Turned Windows firewall back on and added exception rule for TCP 3392 and able to access from the outside.  Thanks for your help!
0
 
LVL 4

Expert Comment

by:MrC63
ID: 39257652
My pleasure.  Like you, we also typically change RDP to a non-standard port, so I've been down this road a few times.  Glad I was able to get you pointed in the right direction.

MrC
0

Featured Post

Enroll in May's Course of the Month

May’s Course of the Month is now available! Experts Exchange’s Premium Members and Team Accounts have access to a complimentary course each month as part of their membership—an extra way to increase training and boost professional development.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SharpDesk V3.3 Scanning Issue 7 54
Windows 7 - BSOD associated with video driver 34 91
Outlook & Word 2016 - Emoji in AutoCorrect screwed up 31 331
Outlook 2016 processing loop 4 51
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question