?
Solved

MS office 2007

Posted on 2013-06-18
4
Medium Priority
?
374 Views
Last Modified: 2013-06-20
I have 3 computer with MS office 2007.  when they open a file regardless if it is .DOC or .DOCX it will get the spinning blue circle.
the top file name display line will show the filename.docx (Compatibility Mode) then when we click in the body of the file it will show the blue circle and it will pop next to the file name Not Responding.
i installed the MS office SP3. and Compatibility update... no change
New computers i7 , 8gig ram Win 7 64 bit.

thank you
Gerry
0
Comment
Question by:glaurin
  • 2
4 Comments
 
LVL 20

Assisted Solution

by:n2fc
n2fc earned 668 total points
ID: 39258121
Comparability  update is for Office versions OLDER than 2007!

You will need to uninstall COMPLETELY all versions of Office & reinstall from scratch...

If installing 2007, do NOT install the Compatibility patch!
0
 
LVL 18

Assisted Solution

by:web_tracker
web_tracker earned 332 total points
ID: 39258160
It is possible that this file is corrupted. Are you able to open other documents that have been created with office 2007?
0
 

Author Comment

by:glaurin
ID: 39259440
i uninstalled MS office 2007 and re installed. still the same  every file we open the file opens we can see the whole document but if you try to type a word it will go to NOT RESPONDING and blue circle then come to normal in 30 to 50 sec.
0
 
LVL 20

Accepted Solution

by:
n2fc earned 668 total points
ID: 39259538
Did you check that ALL versions of Office were removed?
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lost Word File? Eagerly, need it back? Read ahead; this File Recovery guide is for you.
I came across an unsolved Outlook issue and here is my solution.
This Micro Tutorial well show you how to find and replace special characters in Microsoft Word. This is similar to carriage returns to convert columns of values from Microsoft Excel into comma separated lists.
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question