Solved

Custom Contact group/folder not showing in Folder List view in Outlook 2010

Posted on 2013-06-18
3
610 Views
Last Modified: 2013-07-05
One of our users has a custom contact group/folder (called Personal), which is not displaying under 'Contacts' in the Folder List view in Outlook. All the other custom created groups/folders are displaying fine. I've checked everywhere in OUtlook options to see if it is a View thing but can't find anything. I've also created another mail profile which makes no difference. Does anyone know why this might be?

Cheers
Martin
0
Comment
Question by:kswan_expert
  • 2
3 Comments
 
LVL 9

Accepted Solution

by:
Marshal Hubs earned 500 total points
ID: 39258406
Hi,

There are 2 possibilities:

1. You have not enabled the correct folder for display. Use Folder List view to see if you have other Contacts Folders that might need to be enabled.
2. Your Outlook Address Book service is corrupt. It cannot be repaired in Outlook 2010 without creating a new Outlook profile from scratch.

To enable Folder List view in MS Outlook 2010 click the Folder List button (Fig. 1.) at the bottom of the Navigation Pane.Folder List button in Outlook 2010
0
 

Author Comment

by:kswan_expert
ID: 39264902
I am definitely in Folder List view.
Can you please explain how to 'enable the folder for display' ? the other folders are displaying by default, so I don't understand why this Personal one isn't.
cheers
Martin
0
 
LVL 9

Expert Comment

by:Marshal Hubs
ID: 39264911
Have you tried to enable by clicking Folder List at the bottom of the Navigation Pane?list view
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question