Business Internet

Posted on 2013-06-19
Last Modified: 2013-11-27
I have an internet connection coming into our business and we have a range of issues with it dropping/going slow.

The provider is claiming the line is fine and we are getting the 15mb speed we are promised.

I currently have a Draytek 2830N set as our gateway ( and a Windows 2008 Server as DNS (

My ISP has recommended I use a small Netgear N150 to replace the Draytek (which seems very silly) and to set it up as a modem going straight into the server.

Will this really improve my internet & Is this a genuine preferred network setup?

How would i actually configure my server to have a "modem" for internet rather than using the router as a gateway?


Question by:GarveyJ
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
LVL 25

Expert Comment

by:Zephyr ICT
ID: 39258850
That is just a silly answer from you Internet provider.

Connecting your server directly to the Internet would be a bad idea, granted, you can use the firewall of you server, but then it would be all up to the server. Another benefit of having a separate firewall is, that your server doesn't need his CPU power to do the Firewall tasks, so it stays available for what it is supposed to do, serve.

If you can manage it, I'd suggest looking for a Sonicwall solution, great firewalls for small businesses, miles better then the netgear solution your ISP wants you to get... I've had this Draytek as well and had some issues with it, replaced it with Sonicwall and all is well.

Of course, if you have a problem with the connection, no new firewall/router will do you much good, are you sure all is well at your side of the connection?

Author Comment

ID: 39258864
I thought as much, The server is more than capable of the extra work but it did seem like a weird change to make.

The connection on our side is very basic and we have changed to a new provider which is why they've asked us to make the changes, I'm currently looking at a way to integrate a second line into our network to share the load, I think the line is just poor quality with us being a good distance from the exchange.


LVL 25

Accepted Solution

Zephyr ICT earned 500 total points
ID: 39258874
Good idea,

I always recommend my customers getting a backup-line if they can afford it, of course, you'll need a router that has 2 WAN connections, which your Draytek has if I'm not mistaking.

This way you'll be sure to almost always be online... The problem with ISP connections is mostly that you can't really verify if the connection is really ok, like they say... Unless you use a tool like pingdom, they can test from several locations to see how your network is doing. Or invest in a monitoring tool like PRTG, but that's mostly overkill for a small shop.

Author Comment

ID: 39449117
I now have it setup using the draytek 2830N and a vigor 120 modem for the second line.

The Draytek is doing load balancing and the server is doing the DNS - it seems that the lines are ok and plugged directly into modems I do actually get 10-15mb on each of them but going through the router I just dont get it.

the server DNS service always seems to be using 1GB of RAM - is this normal - if it is, would it help if I allowed it to use more? (if that can be done).

thanks for any ideas.


LVL 25

Expert Comment

by:Zephyr ICT
ID: 39680160

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
Resolve DNS query failed errors for Exchange
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question