• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 401
  • Last Modified:

Xp boots to black screen - wont go to Safe mode but all files seem to be there when I slaved it


Bad memory module removed.
Prior to that user could only go to safe mode.
User went to a different restore point and now black screen.
This was all done with the bad memory module in !

I removed bad module.  The other memory stick test fine.
Cloned hdd and it tests fine.
I cant get to command prompt or any safe mode.

I have a dell xp home sp2 disk and Im currently in repair
Im doing a scandsk /r   This may be unnecessary as Ive checked the HDD already.

Awaiting that to finish.

Also tried Winternals if you know it and it cant see any registry so It cant do anything.

What do do next ?
What best?  (aside from a reinstall op sys)
4 Solutions
If thinking of reinstalling?:

Save your data, and (recommend) install Windows 7/8 instead of reinstalling Windows XP.
Robert SaylorSenior DeveloperCommented:
Try removing all non needed parts. If you have an AGP video card installed remove it and use the onboard video. You pretty much want to be bare metal when placing the cloned drive in another system. The black screen sounds like a video driver issue. How fare in Windows XP splash and boot to do get? Can you press F8 and get options? Have you tried debug mode?
Thomas GrassiSystems AdministratorCommented:
Can you boot from the Dell XP Home disk? Do you get a black screen then?

If not then your OS is corrupted.
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

fcekAuthor Commented:
It gets as far as windows splash screen then black screen.
I can see the f8 choices - when i chose any it shows a few lines of code as usual then - smae black screen,

OP sys corrupted.
How to get it ack to normal

sfc - system file checker?
repair windows?

- Oh will try another video card as well - but I suspect op sys corrupted first.
fcekAuthor Commented:
re .........
F8 and get options? Have you tried debug mode

no I never used it - will try.
Robert SaylorSenior DeveloperCommented:
sounds like either video or monitor to me.
First Backup Data,

Then try a repair install on XP.

If that doesn't work then you need to format and reinstall.
fcekAuthor Commented:
Swapped video card and monitor - same prob.

Its op sys
fcekAuthor Commented:
Any point trying to fix the MBR?
David Johnson, CD, MVPOwnerCommented:
It is not a MBR (master boot record) problem since it has a valid boot sector. Have you tried the V option when you are in the safe mode menu this is the low resolution video mode that uses the standard vga.sys driver.
Robert SaylorSenior DeveloperCommented:
have you tried the onboard video instead of using a video card?
fcekAuthor Commented:
Have you tried the V option when you are in the safe mode menu this is the low resolution video mode that uses the standard vga.sys driver.

> I will try but I dont think thats the prob.

No onboard mobo video card - convinced its not video card related.

Winternals is a diag boot CD for Win xp.  It doesnt see the reg = trouble.

Im going to try a repair of the op sys. I have a backup.
you said the hdd test fine - was that the LONG- or advanced diag?  if not, run it before proceeding   - running software on bad bad hardware gives problems

it can be the OS is corrupted beyond repair in this case, so my first move would be to have a backup - in case i need a fresh install

for running diags, i recommend UBCD :

go to the download page, scroll down to the mirror section, and  click on a mirror to start the download
Download the UBCD, make the cd, and boot from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/

If you want also the Ram tested - run memtest86+ at least 1 full pass,  - you should have NO errors!
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive)  from the HDD section - long diag !
http://www.ultimatebootcd.com/                        ultimate boot cd
http://www.ultimatebootcd.com/download.html             download page
fcekAuthor Commented:
Bad op Sys had to reinstall in the end
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now