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excel content is not editable

Posted on 2013-06-19
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Last Modified: 2014-02-14
one of our customers has access to an excel file on a shared folder. This shared folder is accessed by going to an internal website and clicking on a link (note:it is not a sharepoint site, just a normal link)
She has access to the excel file (the excel file opens), but on any column she access she gets following annoying error:
When she changes content of a particular cell and presses Enter, the content is not changed and returns to the original content.

A colleague of her can change this content. We compared accesses of both colleagues and both are the same.
I checked if the Excel workbook was protected but it was not.
We tried a repair of Office but that did not solve the issue.

Does anyone have an idea what could be the cause.

Kind regards

Stefan
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Question by:stefanbonnarens
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6 Comments
 
LVL 46

Expert Comment

by:tbsgadi
ID: 39259935
Hi,
Try copying the Excel file to another folder and see if it works there.
Also check that she has full permissions on the shared folder.

Gary
0
 

Author Comment

by:stefanbonnarens
ID: 39269125
Hi Gary

We tried to copy the excel file to the desktop and open it from there. Same issue.
She has the same permissions as her colleague on the shared folder and they come through via policies (i did a gpresult) and her colleague can edit without any problem.
Strange thing...when the person who has the problem logs on to the PC of the colleague the same issue happens
0
 

Author Comment

by:stefanbonnarens
ID: 39283810
Hi all

Little update on this issue. When the person copies the content of the first worksheet into a new worksheet of the same file she can edit the content.
Moreover she has the problem on 3 different PCs. So i guess it is something with or her rights or her Office Excel 2007 settings
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LVL 46

Accepted Solution

by:
tbsgadi earned 2000 total points
ID: 39299306
Sounds right
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Author Closing Comment

by:stefanbonnarens
ID: 39858600
apparently the Excel was corrupt so copying to a new file was a solution
0
 
LVL 46

Expert Comment

by:tbsgadi
ID: 39858693
Glad you solved it!
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